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Versailles Furniture Corp.

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Reviews Versailles Furniture Corp.

Versailles Furniture Corp. Reviews (6)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]...

Review: This business is very unprofessional I've contact him numerous times he charges me double the price of a bed I ordered and delivered a cheaper bed plus he wants me to pay recreation [redacted] a bed which they made an error and over charged I asked for a refund this had been going back and forth for almost 2 months I called a spoke to them the same day of wrong delivery now he's saying I mousy pack it back I understand I must pay for the restock fee orb the couch and small stain but now I'm asking for a refund and it's a problem. I would like the refund in the manner in which they receivedDesired Settlement: I would like to be only charged restock fee of the couch and the stain and for him to refund the money without having to go to his store he should refund it through the financing company

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: I ordered two box springs on a Saturday (8/**/14) and paid for same day delivery. This product has still not been delivered and it is now 9/*/14. Everytime I call the business, the employee tells me that [redacted] isn't available and hangs up on me.Desired Settlement: I would either like a full 100% refund or the two box springs that I ordered.

Review: I Brought bed, box spring and mattress, during the summer of 2015, when the items were delivered I had to climb on the bed with a small latter because the bed was so high, I called the store twice, was told that is how the new beds are made and to build a ladder. On Sept **, the bed fell to a part,I took pictures and went back to the store on Sept [redacted]. I went to the store to see the manager. The manager name was Sal, he explained to me that he would exchange the box spring and bed, I had to call him on Tuesday the [redacted] of Sept. for a delivery date. He told me that he would replace the box spring and the bed, he wrote this on a copy of my receipt, however he did not give me a copy. On Sept [redacted] I was told that a new smaller box spring and a new replacement bed would be delivered, I had to pay an additional $40.00 for the new bed to be put together. I paid the additional $40.00 and the bed fell apart in one day, Sal the owner/Manager told me that I should have watch them put it together.

From Sept [redacted] to Oct * 2015 I was told each day that everything would be replaced, each day one excuse after another, van broke down, etc...

On Oct. *, I was told by Sal the owner that he does not have to do anything for me, I am out of $940.00 for the over sized box spring and mattress and $435.00 for a broke bed and $40.00 for I do not know what.

I have pictures of both broken beds.

Store name. Versailles furniture corp

Owner Sal ###-###-####Desired Settlement: I would like my bed replaced or my money back, I paid by cash and have all receipts....

I have to go out and buy another bed because me and my husband and now sleeping on the coach..

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

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Description: FURNITURE-RETAIL

Address: 31-28 Queens Blvd., Long Island City, New York, United States, 11101

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