VERTS Mediterranean Grill

Complaint: ***
I am rejecting this response because: 1) inability to use their gift card on multiple occasions because their gift card processing system was inoperative as indicated by the store manager, 2) VERTS closed ALL locations within a reasonable distance of my residence
Regards,
*** ***

July 26, 2017Dear [redacted]We carefully reviewed Mr[redacted]s situation and explained to him our policy regarding gift cards.Verts gift cards are redeemable only for purchases of food and/or beverages at restaurants.Cards have no cash value and may not be redeemed for cash, which is stated on the...

back ofthe gift card (see included scan). We are in full accordance with Texas law and under noobligation to provide a cash payout for our gift cards. Full terms can be located here:[redacted]terms We’re sorry for any disappointment caused.Sincerely,[redacted]
[redacted]