Very Cool Jewels

The order was placed on December 1 with Safe Dinar. The amount was *** to exchange with foreign currency. I have been a regular customer for 5 years now and have opted in for each promo that was offered to me during that time, which helped build my trust in them, and I have often referred several people to their website. However, with my last order, I clicked on the promo then placed my order like I have done close to a dozen times, but this time they did not honor the promo to include 12k free dinar with my order. I contacted them and had a follow-up phone call during which I was told that according to their records I did not click on the promo offer to accept it, and I replied, why would anyone place an order and choose not to accept the promo for 12k dinar included free? I believe the survey I filled out to be able to click on the promo is in their system somewhere, so either they had a computer glitch or someone decided not to honor the promo.