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Vestal Buick GMC

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Vestal Buick GMC Reviews (1)

If I could give one star I wouldOn November 5, 2018, I set up an appointment to look at a Hyundai Elantra I wanted to purchaseThe salesman was to meet me at 7pm that day to look at a carWhen I got there another salesman met me at the door and was very pushy and rude to meHe told me the other guy does not sell cars only takes information and he would show it to meWhen we got to the car I was taking pictures of it and he got really irritated and said “Get in the car and look at it, you don’t need to do that it’s on the internet already.” I told him I wanted to take my own picturesHe opened the car door and steered me into the carI got in and sit down and he got in on the other sideHe was very angry and irritated when I told him I did not want to test drive it in the rain but I wanted to have my finances ran so I could know terms and come back Saturday to drive it and buy it as long as there were no issues with itHe was so angry he was shaking and his skin was getting blotchy, it was creepy, and he said to me something along the lines of women being stupid to think a car will just sit there and that I think I can waste his time like that just so I can go buy a car from somewhere elseWe had a back and forth for quite a long timeHe kept being pushy about me driving the car that night and kept saying we need to go now, you need to drive it nowIt was weirdHe said something about that car not being there for a whole week and if I didn’t come back tomorrow it would be goneI told him that was fine then I would be able to pick another car and that I doubt it would be hard for him to locate another Hyundai ElantraThis salesman has anger management issues and should not be selling carsI left there so mad I was cryingI tried to call the dealership and explain my situationThe first time, I was told a manger would call me back and they never didI really had it on my mind because they do all my repair work on my Envoy and I hate that it made me scared to go back, I just do not trust them nowI was also concerned for other customers and what they might go through on that lot, it was just creepy how he kept pushing me to drive the car I called back last night (11-8-18) and was told that the General Manager would call me as soon as he couldHe never calledToday I called to speak to Mr*** thinking he cared but he didn’t, I never even got to speak to himI spoke to his assistant who had the original salesman call meI told him what happened and that I found a great car salesman elsewhereWhat he said to me was “moving forward, can I make it up to you by showing you some cars.” I was baffledJust mind blowing really that these people car so little they just received an award for best serviceI wonder how many other people will have the experience I didI am so upset because this used to be a great company that I trusted completely

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