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Veteran Services of DE

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Veteran Services of DE Reviews (4)

We received your letter out lining a complaint by a customer of ours, *** ***As you can see in *** *** compliant (*** we reached out to her many times in an attempt to credit her for a bush that was not provided as per our scope of work\Ve originally had mailed a check to ***
***, which to date has not been cashed, we then attempted to meet with her relatives at her property but missed themby a few hours in order to reimburse herWe have now, please see page of tbis fax sent, *** *** a certified letter with the enclosed Money order (***) dated 11/24/2014, immediately after receiving this complainantThe total scope of work we did for this client was $1,the complaint was for $which has now been refunded due to the plant not being planted.We strive to always do the best job for our clients and we are saddened when things like this occur and do our very best to rectify situations when they arise quickly, as is evident with this case.We were recently solicited several times by the Revdex.com stating that we had an Excellent rating without being a member so we would not want to jeopardize that nor not want to have an unhappy clients.Should you need any additional information please feel free to contact us

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,

Review: I had work done at my home [redacted] The contract (March 2014) had $50. for a bush to be planted. Work was done except bush, June I asked for a refund and was told one would be mailed. Since then I have repeatedly asked for refund of $50. I have 8 text's that state check is in the mail. the last sent 11/14/14 I asked that they deliver check to my nieces house who was down for weekend. on Mon 11/17/18 I recieved a picture of $50. bill stating he was dropping it off. informed him no one was no longer at house (had left that morning) I would like a refund of $50. for a plant I don;t have.Desired Settlement: A check

Business

Response:

We received your letter out lining a complaint by a customer of ours, [redacted]. As you can see in [redacted] compliant ([redacted] we reached out to her many times in an attempt to credit her for a bush that was not provided as per our scope of work. \Ve originally had mailed a check to [redacted], which to date has not been cashed, we then attempted to meet with her relatives at her property but missed them. by a few hours in order to reimburse her. We have now, please see page 2 of tbis fax sent, [redacted] a certified letter with the enclosed Money order ([redacted]) dated 11/24/2014, immediately after receiving this complainant. The total scope of work we did for this client was $1,200 the complaint was for $50.00 which has now been refunded due to the plant not being planted.We strive to always do the best job for our clients and we are saddened when things like this occur and do our very best to rectify situations when they arise quickly, as is evident with this case.We were recently solicited several times by the Revdex.com stating that we had an Excellent rating without being a member so we would not want to jeopardize that nor not want to have an unhappy clients.Should you need any additional information please feel free to contact us

Review: This organization under the names of [redacted]l took full payment for a job they did not complete. They have failed to return calls to complete the job on my property.Desired Settlement: Refund $200.00 or complete the work.

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Description: LANDSCAPE CONTRACTORS

Address: 32117 Judiths Lane, Frankford, Delaware, United States, 19945

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