Veterinary Emergency & Critical Care Hospital

Complaint: [redacted]
I am rejecting this response because:Several of the comments made by the BluePearl representative are not true.  They still were not able to explain why an invoice was not sent to me until several months after the day I picked up my pet.  And there is no...

way that I could have brought my pet, [redacted], back to BluePearl on or around July 21-22, 2017 because of his passing.  They still are not able to offer no valid reason for attaching a document with my signature to the late invoice.  There was no reason for me to ever provide an forwarding address because I was not and still not indebted to them.  BluePearl has very poor billing practices and they should be required to improve.  They cannot continue to send out fictious invoices and missusing signed documents.  This has got to stop.
Sincerely,
[redacted]