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vetoben.com

645 S Hill St, Los Angeles, California, United States, 90014-4029

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Reviews Jewelry Buyers vetoben.com

vetoben.com Reviews (%countItem)

This store is a second-hand luxury product store.
In May 2019, I gave them four packages to help me sell them. I filled out a contract with the price I want to sell for each package. Their store is responsible for selling the bag for me and will charge 20% of the cost, and I will get 80% of the selling price.

In July, they asked me that one of the Dior's bags had an original price of more than *** US dollars. Some customers wanted it, but it was lower than the price I wrote on the contract. I said the minimum is ***, not ***. I have screenshots of all conversations with text messages. On July 25th they told me that they gave customers 40 days to pay off, and the final transaction was ***.

In August, because I have to go to China, so I wanted to get my three bags back. When I went to that store, I kept the contact information from my friend, and I said that when the money came, my friend would come and help me with my bag. They told me that another customer was willing to buy one of my Hermes bags (the original price was more than *** dollars). The package I wrote on the contract was willing to sell for a minimum of $ 900. So I left the Hermes bag with them and took away the other two that were not sold.

But at the end of 2019, I asked them on email to ask me for these two bags of money. I think I can get Dior *** plus Hermes 900, (*** + 900) 80% = ***.
But they told me that the Dior bag they only sold ***, Hermes sold 700. I said I never agreed to sell my bag at such a low price, they said they sold it according to the notes they remember. I find it strange that the numbers *** and 700 should be 80% of the money I get, not the price you sell. The selling price was *** and 900.

so I say, you can give me *** money or return the bag to me. They said they had sold it, and they could only give me 80% of the sale, which is equal to (*** + 700) 80% = ***.
I am angry, I think they are cheating customers.
I have the records of all of our conversations (messages and email)
Product_Or_Service: dior/ hermes
Account_Number: in the file

Desired Outcome

Refund I want to ***$ for all the money.

Customer Response • Mar 11, 2020

I think they changed address to Korea Town Los Angeles:
***
The address(***was the old store.

Customer Response • Mar 13, 2020

the store never pick up my phone call after that,
they are using this email: ***
to contacted with me

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Address: 645 S Hill St, Los Angeles, California, United States, 90014-4029

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