This customer also filed a Revdex.com complaint with the New York Revdex.com The customer was credited the amount requested and the matter was resolved In the future, we request that the consumer does not file multiple Revdex.com complaints with multiple states Thank you, Margaret B [redacted]
Initial Business Response / [redacted] (1000, 5, 2015/11/23) */ Dear Mr [redacted] , Thank you for your email and purchase of [redacted] JeansWe are sorry to hear that you've had difficulties with your jeansWe need a little more information so that we can assist youPlease call me in our Consumer Services Department at 1-800-453-and I would be happy to assist you and discuss this quality issue with youWe again apologize and look forward to hearing from you, and resolving this for you We appreciate your patience, Jena - Supervisor [redacted] Jeans Consumer Services Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/11/24) */ (The consumer indicated he/she DID NOT accept the response from the business.) VF hasn't sent me a new pair yet
This customer also filed a Revdex.com complaint with the New York Revdex.com The customer was credited the amount requested and the matter was resolved In the future, we request that the consumer does not file multiple Revdex.com complaints with multiple states Thank you, Margaret B [redacted]
Initial Business Response / [redacted] (1000, 5, 2015/11/23) */ Dear Mr [redacted] , Thank you for your email and purchase of [redacted] JeansWe are sorry to hear that you've had difficulties with your jeansWe need a little more information so that we can assist youPlease call me in our Consumer Services Department at 1-800-453-and I would be happy to assist you and discuss this quality issue with youWe again apologize and look forward to hearing from you, and resolving this for you We appreciate your patience, Jena - Supervisor [redacted] Jeans Consumer Services Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/11/24) */ (The consumer indicated he/she DID NOT accept the response from the business.) VF hasn't sent me a new pair yet