Vickers Western Store & Pawn

This is about, a green leaning cactus , not a dead oneThe pictures he has,were taken for himHe did not, personally view the cactus or take the pictureThe second conversation I had with him, I told him to file small claims, and prove to the judge ,I caused the cactus to leanHe has asked for three different amounts of compensation, $2000., $and $I have been in buisness for yrsas Arizona Quality Landscapes and this is my first complaintMy business lic.# ***.Tell us why here

I work at the Chrysler storeThis complaint is for The Chevrolet storeYou need to send this to Tim J***

Dear Revdex.com:MrG*** was in the store on 1/7/to pick up his engine crankshaft kit for $539.60. In discussing with Jack J***, (parts counter person), MrG*** only needed
a crank seal/gasket kit and not a engine crankshaft, so the dealer immediately refunded his credit card for the difference of $the same day. MrG*** left the dealer with his parts and a credit slip in his hand for $refunding the money or crediting his credit card or bank account. The dealership has no control over how long a bank or credit card company takes to post a credit to a consumer's account. This complaint actually should have been filed against the bank since they are responsible for posting the credit. The dealer did its part immediately!Best regards,Tim Tim J***, General Manager

10/25/ Bradley ***
*** *** Revdex.com Re: Joseph and Lacy *** ID #*** Dear Mr***: Joseph *** purchased a Yukon SLE with 23,miles on March 10th, from our dealer in Hudson. The deal did
include the purchase of a Protective Extended Wrap Service Plan for $2,which was months or 100,miles that expires at 100,miles or 03/15/whichever comes first. All our dealings with Mr*** were done in good faith and with the proper State Of Wisconsin disclosures It is true that Mrs*** talked to Tony *** my *** *** who transferred the call to Mr*** my *** *** ***. It is also true she had a conversation with Mr*** who stated a burnt out bulb is not a covered component nor is moister a covered condition. Mr*** suggested maybe there was a possibility of some type of impact that may have broken seal on the vehicle head lamp assembly causing water intrusion. Mrs*** then replied that it would have been undisclosed damage when they purchased the vehicle at which, Mr*** stated I mean in the last months since purchaseMrs*** would not hear or admit it was damage while in her possession and asked who she could speak to and get the repair covered, so Mr*** stated you would have to speak with Mr***. Mrs*** also stated the extended service plan must be worthless since it would not cover the light. In the late afternoon, Mrs*** did call me and was aggressive from the start insisting that Mr*** sold them a bumper to bumper extended service plan or he surely mislead her and her husband. I stated that cannot be correct because NO extended service plan is bumper to bumper or the manufacturer’s warranty after months or 7,miles. At this point, my understanding of the failure was a burnt out turn signal bulb and there was no mention of the “Front Passenger Indicator” displayed in the vehicle information center until she spoke with Tony *** the second time Mrs*** wasn’t interested in what I had to say or work towards a solution because she hung up on me, so I wasn’t able to tell her that I was doing some due diligence. I felt, Mrs*** was more interested in the accusation she was misled and me admitting guilt regarding a conversation that happened months prior that I was not involved. Luther Hudson Chevrolet GMC does NOT represent extended warranties as bumper to bumper because those policies don’t exist. When Mr*** left the dealer at the time of delivery, 03/10/2016, he had a copy of the extended service contract outlining what is covered under the policy I had not called Mrs*** back because I was trying to verify the failure and cause on the claim that was submitted to Protective by Miller Chevrolet. Mrs*** would have known this If she wouldn’t have hung up on meThe reason I had Tony call Mrs*** back was to inform her what we were doing since it wasn’t worth getting into another argument without facts Long story short, I did receive a call from Jeff who checked with Protective and the complaint was called in as a “burnt out bulb” with a cause being “moister intrusion”. Burnt out bulbs, Moister and corrosion are not covered under the extended service plan and in many cases are NOT covered under the factory warranty either. It is true that Mrs*** also called Luther Home Office and spoke with Sharla Beithon who after some due diligence informed Mrs*** the component was not a covered item under the extended service plan Luther Hudson Chevrolet GMC has never examined the vehicle to determine the failure, nor can we be expected to spend $1,on a repair where we have to take a guests or other dealers word for the failure. I cannot admit guilt over a conversation I was never involved in over months later. The Protective Extended Service Plan is not worthless, because it did cover a repair of a window regulator on 10/31/to the tune of almost $ I wish I could help Mrs*** on the repair but I can’t act, too many unknowns, a non-covered component, a non-covered condition and to imply a warranty were none exists is illegal in Wisconsin Best regards, Tim *** *** *** ***
*** *** *** *** Cc: file

Jim at Arizona Quality landscaping took no ownership of the overwatering as indicated in his response. I have an invoice and documentation of the excessive watering and lack of attention to the freauency and duration of watering. Jim told me it was Grubbs that killed this specimen, not the heat or overwatering. After the initial discussion and the 2X4 brace application that is indicated in his reply, he still left the sprinklers on at the sprinkler head at that plant.  After our discussion and expression of my disapproval of his service, he told me he was going to discontinue service. He quit. At that point, I had a liscensed landscaper assess and provide an estimate on removal and cause. I can provide pictures, the paid invoice for removal and opinion of this fact. Jim at Arizona Quality Landscaping is not a liscensed landscaper and I regret hiring him. I have canceled checks with his signature for most of 2017 for landscaping service The verbal contract and agreement was to come twice a month for approximately 30 minutes each visit for maintenance.. I have a camera in front of the property and he usually shows up for 12-15 minutes, sometimes once a month or not at all. I have a witness to the discussion regarding the sprinkler issue and lack of attention to the property. This occurred last month prior to the cactus death. Jim has no remorse for the event and has offered no compensation, so I have filed this complaint. Consumers beware. I am available to you for any follow up.

Rob gave me a call, Sept. 11, regarding a leaning Saquaro cactus at his Havasu house.After I inspected the cactus, I called him back, told him it is leaning , about 80 degrees, because of some trunk rot at front of the base. I put a 2x4 brace to keep it from leaning anymore. He started to blame me...

for over watering. I told him , nothing was over watered. I offer to have an expert come out, to take a look. he started to brow-beat me about over watering and then fire me over the phone.  This trunk rot has happened all over town resulting in Saquaro's breaking in half or arms falling off, at the point of the trunk rot, ( I have many pictures of examples around town and I have the addresses.  The general thought from experts ( Julie and Ben, owners, Serrono nursery and homeowners ), this all happened after periods of intense heat, this July. All plants endured, 7 days back to back, and 3 days (btb) a week later, at 117 degrees to 121 degrees temp..The other plants that dried (he mentioned) did not ge enough deep water, during that extreme temps. The cactus, that he says was over watered, is on the same line as the plants that he says died. Rob also controlled the timer clock. In Nov'2016, he asked me to turn the water down, because it was leeching up the stucco walls. I I reduced the water to 8min. from 15min. In April 2017, he called to tell me , that he increased the timer back to 15 min. The timer is now set at 20 min. once a day, not twice a day as he claims I've been in business since 1986. This is my first complaint.Tell us why here...