Victor's Landscaping

I received a call from [redacted] making the accusation that office staff ran his card without authorizationI personally spoke with the client, I advised him that we would reverse the transaction on the past due amount of 233.28, if an alternate form of payment was given to satisfy the past due amount This offer was declined [redacted] request a cleand grass/weed control servicesservices were recommend to [redacted] for the requesting long term weeds control [redacted] refused to follow the recommendations, and only approved a part of the services recommendAfter several emails with [redacted] in failed attempts to convince [redacted] to follow our recommendationHE insisted on only a part of services recommendedThis is the reason [redacted] did not received his expected resultsWork was completed per the term of the contract and approved services on 2/18/ Per [redacted] ’s request, [redacted] completed an inspection of the property Property looked good and services contracted were fulfilled [redacted] called to follow up and never received a returned callIt is company policy, that a client provide us with a credit card for deposit and payment after a job is completed, to be processed if an invoice becomes overdue.Additionally, the client stated that a previous phone conversation with office staff had been recorded, he also stated that our conversation above was being recorded I would like to request that [redacted] provide a copy of both recorded conversations