Victoria Emergency Associates, LLC

From: *** ** ***Date: Tue, May 10, at 3:PMSubject: RE: Revdex.com Complaint #***To: "***@myRevdex.com.org" ***, I spoke with the patient and was able to obtain check information to research her payments. I emailed the patient statements from *** (*** ***’s company) showing the patient accounts are zero balances *** has received all of the patient’s payments and reported them to ***. I emailed the patient all of this information. If she responds, I will let you know. At this point, I would consider the complaint closed. Thank you,*** *** From: *** ** *** Sent: Thursday, April 28, 10:AMTo: ***@myRevdex.com.orgCc: '*** ***' Subject: RE: Revdex.com Complaint #*** Good morning ***, I called the patient this morning and left a voicemail requesting more check information. I left my contact information for her to call me back. I had one of my reps contact the patient via email, however, the patient was not willing to provide the requested information which prompted by aforementioned phone call Once I receive a call back from the patient, I will update you. Thank you,*** *** From: *** *** [mailto:***@***.com] Sent: Monday, April 18, 1:PMTo: ***@myRevdex.com.orgCc: *** ** *** Subject: Revdex.com Complaint #*** Good Afternoon ***, I have reviewed the complaint filed by *** *** ***. I was able to locate two accounts, both of which stem from emergency room visits that took place at *** Hospital *** (Victoria, Texas) in January of 2013. At the time services were rendered we (*** *** ***.) were responsible for billing the emergency room physician charges. In March of 2013, the billing for these emergency room providers was taken over by *** *** and Associates. Their office is located in Jacksonville, FL. *** *** is the current Client Administrator and is copied on this email. As I read through this complaint, the concern is with monies that she has continued to pay to a P.OBox located in Philadelphia. There is some suspicion of fraud. In looking at the records we have, the last payment on both accounts is reflected as being posted in November 2014. Based on the contract that existed with Victoria Emergency Physicians, our work was completed with the close of November business. The complaint I received refers to payment which were forwarded to an “alternative” address. This makes sense as any payments received after close of business 11/were forwarded to the lockbox address provided by *** and ***. This being the case, *** may be able to have a “suspends” or “unapplied cash” file reviewed for these missing payments. She will likely need to have check amounts, check numbers, and the dates the funds were transferred. A review of both accounts indicates that we received calls from MsAnderson during the beginning of 2015. At that time, the caller was provided with contact information for the new billing company. I regret that I am unable to provide you with further assistance. If you feel there are unanswered questions to which I can provide answers, please do not hesitate to reach out to me. Thank you ***! Christina L***Senior Practice Administration Executive*** *** ***.Phone: ###-###-####, ext***Fax: ###-###-####www.***.com

From: *** ** ***Date: Thu, Apr 28, at 10:AMSubject: RE: Revdex.com Complaint #***To: "***@myRevdex.com.org" Cc: "L***, Chris" Good morning ***, I called the patient this morning and left a voicemail requesting more check information. I left my contact information for her to call me back. I had one of my reps contact the patient via email, however, the patient was not willing to provide the requested information which prompted by aforementioned phone call Once I receive a call back from the patient, I will update you. Thank you,*** ***

From: L[redacted], Chris<[redacted].com>Date: Mon, Apr 18, 2016 at 1:40 PMSubject: Revdex.com Complaint #[redacted]To: "[redacted]@myRevdex.com.org" <[redacted]@myRevdex.com.org>Cc: "[redacted]" <[redacted].com>Good Afternoon [redacted], I have reviewed the complaint filed by [redacted]...

[redacted].  I was able to locate two accounts, both of which stem from emergency room visits that took place at [redacted] Hospital [redacted] (Victoria, Texas) in January of 2013.  At the time services were rendered we ([redacted].) were responsible for billing the emergency room physician charges.  In March of 2013, the billing for these emergency room providers was taken over by [redacted] and [redacted].  Their office is located in Jacksonville, FL.  [redacted] is the current Client Administrator and is copied on this email. As I read through this complaint, the concern is with monies that she has continued to pay to a P.O. Box located in Philadelphia.  There is some suspicion of fraud.  In looking at the records we have, the last payment on both accounts is reflected as being posted in  November 2014.  Based on the contract that existed with Victoria Emergency Physicians, our work was completed with the close of November 2014 business.  The complaint I received refers to payment which were forwarded to an “alternative” address.  This makes sense as any payments received after close of business 11/14 were forwarded to the lockbox address provided by [redacted] and [redacted].  This being the case, [redacted] may be able to have a “suspends” or “unapplied cash” file reviewed for these missing payments.  She will likely need to have check amounts, check numbers, and the dates the funds were transferred.  A review of both accounts indicates that we received calls from [redacted] during the beginning of 2015.  At that time, the caller was provided with contact information for the new billing company.  I regret that I am unable to provide you with further assistance.  If you feel there are unanswered questions to which I can provide answers, please do not hesitate to reach out to me. Thank you [redacted]! Christina L[redacted]Senior Practice Administration Executive[redacted].Phone: ###-###-####, ext. [redacted]Fax: ###-###-####www.reimbtech.com