Victoria's Secret Inc.

January 20, 2018 *** *** *** *** *** ** *** Re: Revdex.com Complaint #*** Hello *** ***, Thank you for taking the time to make us aware of your frustration with online vsin-store pricingYour Revdex.com complaint has been forwarded to
my attention so I may personally address your concerns While rare, prices may vary between Victoria'sSecret.com and our storesDue to differences in promotions and sales, we are unable to price matchI regret any disappointment this has caused youPlease be assured I have forwarded your feedback to our Leadership Team for future considerationCustomer feedback is very important to us as it provides direction for where we may need to make changes, and where we have succeededThank you, again, for taking the time to share your feedback I am sending you a $Victoria’s Secret e-gift card as an invitation to shop with us againYou should receive this eGift card in your email within to business daysIt can be used on your next online, catalogue, or U.Sstore purchaseRedemption instructions will be included in the email *** ***, I hope I have been able to resolve your concernsIf you have additional questions, please call or email us at any timeSincerely yours, Kelly L***Senior Customer Care SpecialistVictoria’s Secret Case #*** ***
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[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.  If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply.  Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]