Victor's Auto Mechanic Reviews (1)
Victor's Auto Mechanic Rating
Description: AUTO REPAIR & SERVICE
Address: 1355 Cromwell Avenue, Bronx, New York, United States, 10452
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Review: I gave Victor's General Repairs $3,880 to repair my vehicle. After seven months, they still have my car. They dismantled my car and said that they could not repair it. The mechanic told me that he could not return my money because he used it to pay his rent (I have a witness who heard him say this). I will now unfortunately have to take legal action.Desired Settlement: I would like my car AND my money returned!
Business
Response:
My dear lady:
I have the pleasure to respond to the complaint filed above by [redacted].
[redacted] brang the vehicle to victor auto mechanics to make some repairs on the vehicle,I want to state that the vehicle was a flood vehicle, when the vehicle came into the garage the vehicle was not in any running conditions,did not start,did not have any electrecity running throught the entire vehicle,the complainant stated that he was going to buy another vehicle exact same make and model to repair vehicle#1,but the complainant [redacted] never bought or brang another vehicle to the repair facility stated in the complaint,he then proceeded to remove vehicle #1 from the facility,also the shops foreman returned [redacted] $1420.after 90 days of vehicle beeing stored in the facility and [redacted] did not proceed to bring another vehicle like he stated.the complainant was supposed to pay for 154 days of storage from july/**-dec-**,storage of the vehicle is $20 per day and the shops foreman did not charge [redacted] for the storage.Today jan-**-2014 the shop foreman found out a bout the complaint filed against victor auto mechanic because the complainant [redacted] came to the shop and told the foreman about the complaint and showed the complaint #[redacted] to the foreman and the foreman went only and found out how to go on about and tell his part of the situation. feel free to contact the shop foreman at the number stated above to find out anything more about this situation.thank you for your time
Consumer
Response:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
Dear [redacted],