Sign in

Victorvalley Hand Car Wash

Sharing is caring! Have something to share about Victorvalley Hand Car Wash? Use RevDex to write a review
Reviews Victorvalley Hand Car Wash

Victorvalley Hand Car Wash Reviews (1)

Initial Business Response /* (1000, 5, 2015/10/09) */
To whom it may concern, Customer *** *** came in to wash his vehicleAfter we completed the service he complained that his remote was brokenHe was advised to come back by management to meet with the owner to resolve his concern
Before my meeting with Mr***, I discussed the incident with my employees and We came to the conclusion that the remote was left in the cup holder the entire time of service and was not needed because this type of vehicle will normally start without a key when the remote is presentIn this case, his emergency key was present and inserted in the ignition which leads me to believe that the remote was not working properly to begin withMr *** admitted that he used the emergency key because the remote was deadWhen he discussed the cost of replacement I agreed to help with partial payment only because be he was a valued customer and unfortunately he denied my offerI have been in business for many years and try to resolve any problems to keep my customers happyI do not feel it is fair to cover the cost on a remote that was already damagedUnfortunately in this case, Mr *** and I were not able to come to a resolution on this matterThank you *** ***
Initial Consumer Rebuttal /* (4200, 12, 2015/10/27) */
***!
It is very unfortunate that you are denying any responsibility to my key fob that was destroyed during the car wash processIt is very obvious that your employees would rather lie to you then to tell you that truth as to who and what really happened to my key fobIt is my belief that your employees fear you and probably assume that they need to lie to you in order to keep their job secureAt this point I will be taking you to court to resolve this matterI would also like the full names of your Manager by the name of *** and the attendant, vacummer and dryer of my car as I will subpoena them all to come to court so that the truth can be said in a court of lawI would hope that one of these gentlemen will come forward and tell the truth as to what really happened to my key fob before we waste any more time in this matterIf you are unable to give me any of their names I will be forced to pursue other means of retrieving the names of the employees that worked on my car such as calling, filling a complaint with Bureau of Labor and any other municipalities that I can involve

Check fields!

Write a review of Victorvalley Hand Car Wash

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Victorvalley Hand Car Wash Rating

Overall satisfaction rating

Address: 14858 Seventh St, Victorville, California, United States, 92395-4024

Phone:

Show more...

Web:

This website was reported to be associated with Victorvalley Hand Car Wash.



Add contact information for Victorvalley Hand Car Wash

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated