Victory Mitsubishi

On July [redacted] we mailed a check to Exeter Bank in the amount of $By the time the payment was processed there was a additional interest added on the payoff of $which was mailed out on July **The customer also made a payment on the vehicle that she will get it back directly from the bankAny questions customer could feel free to call me at anytime to explain ###-###-####.Thank you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I feel the dealership was unwilling to address or find a reasonable resolution to my issues and concerns Although the dealership contacted me, I feel they provided no options to assist me with my addressed concerns in the emails I have provided the email communications from the dealership and myself I have not been contacted since my last email to the dealership as of this response Nor have I received any of the requested documents from February *** [redacted] [redacted] [redacted] [redacted] [redacted] [redacted] *** [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above

Revdex.com:At this time, my complaint, ID [redacted] regarding Victory Mitsubishi has been resolved (By clicking "OK", your complaint will be closed as Resolved.) Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: This response was sent after I forwarded a complaint on April [redacted] regarding my vehicles license plate delays which had not yet been received after speaking with the representative who stated I'd receive it by April ***Again, this dealership continues to lie about services and is doing so with the response providedThis dealership has not addressed or resolved my complaints as filed In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

*** *** ***,
I am reaching out to you regarding your concernI was not aware that your problem was not solvedI've tried reaching you via email but unfortunately I have not been able to get a hold of youI am looking to solve this matter as soon as possiblePlease reach me, *** *** at ###-###-#### or if it's more convenient for you email me at ***
Thank You
Angela P***
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*** *** ***, I am reaching out to you regarding your concernI was not aware that your problem was not solvedI've tried reaching you via email but unfortunately I have not been able to get a hold of you.I am looking to solve this matter as soon as possiblePlease reach me, *** *** at ###-###-#### or if it's more convenient for you email me at *** Thank You Angela P***
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On July *** we mailed a check to Exeter Bank in the amount of $By the time the payment was processed there was a additional interest added on the payoff of $which was mailed out on July **The customer also made a payment on the vehicle that she will get it back directly from the
bankAny questions customer could feel free to call me at anytime to explain ###-###-####.Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
0in 10pt;">I feel the dealership was unwilling to address or find a reasonable resolution to my issues and concerns. Although the dealership contacted me, I feel they provided no options to assist me with my addressed concerns in the emails. I have provided the email communications from the dealership and myself. I have not been contacted since my last email to the dealership as of this response. Nor have I received any of the requested documents from February ***
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In order for the Revdex.com to appropriately process your response, you MUST answer the question above

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
This response was sent after I forwarded a complaint on April *** regarding my vehicles license plate delays which had not yet been received after speaking with the representative who stated I'd receive it by April ***. Again, this dealership continues to lie about services and is doing so with the response providedThis dealership has not addressed or resolved my complaints as filed.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:At this time, my complaint, ID [redacted] regarding Victory Mitsubishi has been resolved.
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
 I feel the dealership was unwilling to address or find a reasonable resolution to my issues...

and concerns.  Although the dealership contacted me,  I feel they provided no options to assist me with my addressed concerns in the emails.  I have provided the email communications from the dealership and myself.  I have not been contacted since my last email to the dealership as of this response.  Nor have I received any of the requested documents from February [redacted]. [redacted]
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[redacted]  [redacted] [redacted] [redacted]  [redacted] [redacted]  [redacted]
 
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In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

This is Theo the General Manager at Larchmont Mitsubishi. I was first notified about this issue the morning of 9/** when Mitsubishi reached out to me. If this issue was reported to Mitsubishi at anytime they would've called me sooner but this was the first call I received. Apparently when we...

grounded the vehicle with Mitsubishi on July [redacted] the Odometer was missing the date which for whatever reason kept the vehicle in limbo. Mitsubishi knew we had the vehicle, even sent their third party company to inspect the car to so they can resale it, all this prior to 9/**. [redacted] actually just visited our dealership about an hour before I was notified about this Revdex.com complaint. I had him sign a new odometer statement and a letter telling Mitsubishi we indeed took the vehicle back on July [redacted] and we then faxed it to Mitsubishi. I gave him a copy of the letter along with the Fax authentication showing it went through. By no means did we benefit by this vehicle sitting on our lot, as a matter of fact it took up space if anything. Unfortunately Mitsubishi takes over a month on average to pickup their lease returns so we were completely unaware there was an issue until now. I apologized for the inconvenience and gave [redacted] my cell phone number in case he needs me for anything further.

Revdex.com:At this time, my complaint, ID [redacted] regarding Victory Mitsubishi has been resolved.
(By clicking "OK", your complaint will be closed as...

Resolved.)
Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

 This response was sent after I forwarded a complaint on April [redacted] regarding my vehicles license plate delays which had not yet been received after speaking with the representative who stated I'd receive it by April [redacted]. Again, this dealership continues to lie about services and is doing so with the response provided. This dealership has not addressed or resolved my complaints as filed. 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Review: I gave my wife the funds to procure CT license plates from the dealership. That was 2-3 weeks ago. She's contacted the dealership several times. With no results. I believe this dealership is utilizing bad business practices.Desired Settlement: CT license plates and all pertinent paper work for the vehicle .

Consumer

Response:

At this time, my complaint, ID [redacted] regarding Victory Mitsubishi has been resolved.

(By clicking "OK", your complaint will be closed as Resolved.)

Sincerely,[redacted]