Victory Mortgage LLC

See attached documentV?C??R? Mortgage L.L.C.March 23, 2016Revdex.comEmily Piaga E4"Street, Suite 600Cincinnati Ohio 45202RE:*** *** ID # ***Dear *** ***,I am in receipt of your letter dated March 18" regarding a concern that was submitted by *** *** on 3/17/and you assigned an ID
of ***.*** ***'s concern states that “They did not account for all taxes that were required on the house purchase"Also she states “After attempting to contact our mortgage officer and he would not returned phone messages, in person messages, and email".I am not aware of exactly what she means by “did not account for all taxes", but I did review the closing statement for the purchase (which occurred on October 17, 2014) and the setup for the escrow account for taxes and insurance was completed correctly.I am not aware of any attempt, that *** ***, made to contact me.I would be glad to meet with *** *** and review with her the concerns she has and explain how the escrow accounting worksShe can contact me at *** and make an appointment.Paul JN***Loan Production ManagerNVILS # ***Victory Mortgage, LLCNMLS #***Chamber Center Drive, Suite Fort Mitchell, KY - (859) 344-- FAX (859) 344-www.victorymortgage.com