Victory Ridge Sports

On January 6 I spent roughly $390 on an item from their online store. Shortly after, I received an email confirmation with a confirmation number that my order was placed. I confirmed with my bank that they had indeed taken the approved funds from my account. In the confirmation email it states: "Please allow 3-7 BUSINESS DAYS for *** or *** *** tracking numbers to be processed," which, as I was in no rush, did not bother me at the time. After a couple weeks of not hearing anything at all, I reached out and heard back from *** who told me that he would look into it and get back to me. Skip forward another week: I reached back out to *** to see if he knew anything about what was causing the delay. ***, nor anyone at all from Victory Ridge/*** ***, has responded back to any of my messages, and I cannot get a hold of anyone to find out when my item will ship, if ever. In the meantime, they keep sending out emails about how the item I ordered a month ago is "finally back in stock," but I have yet to get a tracking number or have mine shipped, or at the very least a conversation that lasts more than two seconds of "I'll look into it" *click*.