Video Xtra

Initial Business Response / [redacted] (1000, 5, 2015/07/29) */ Thank You for purchasing from McClain's RVWe strive to provide the very best service possible, including providing all terms of sale in writing for our customers' review and approvalIf we can be of further assistance please feel free to contact us, we highly value your patronage

Complaint: [redacted] I am rejecting this response because: This response is not acceptable I have heard this exact thing over and over I have asked that McClains stand behind their product that I purchased from them for cash The KZ trailer that I have is a lemon that has had some major issues happen more than once I need McClains to stand up and do what's right and be the spokesperson to KZ on these issues This camper that I paid 20k cash for is a dud and I want some kind of compensation Sincerely, [redacted]

***See Attached***

Initial Business Response /* (1000, 5, 2015/07/29) */
Thank You for purchasing from McClain's RVWe strive to provide the very best service possible, including providing all terms of sale in writing for our customers' review and approvalIf we can be of further assistance please feel free to
contact us, we highly value your patronage

Complaint: ***
I am rejecting this response because: This was a scam because the product was already on the vehicle before we bought itThis unit was a rental before we bought itThis has been done to several people I bet and they don't even know itThey stated that
the product couldn't be removed but it was already on there before we bought itWe believe this to be highly unethical! We will not drop this!
Sincerely,
*** ***

Complaint: [redacted]
I am rejecting this response because:
This response is not acceptable.  I have heard this exact thing over and over.  I have asked that McClains stand behind their product that I purchased from them for cash.  The KZ trailer that I have is a...

lemon that has had some major issues happen more than once.  I need McClains to stand up and do what's right and be the spokesperson to KZ on these issues.  This camper that I paid 20k cash for is a dud and I want some kind of compensation. 
Sincerely,
[redacted]

[redacted]See Attached[redacted]