Vidler Realty Reviews (%countItem)
Vidler Realty Rating
Address: 146 Lake Catherine Cir, Groveland, Florida, United States, 34736-2159
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As a recent former tenant of a property managed by Carolyn ***, *** Realty in which she acknowledged many blemishes and areas of excessive wear within the property upon our move-in, refused to do a walk-through upon or vacating the property and now has made accusations of existing damages to be our doing to not only keep our security deposit, but to misappropriate the last month rent we had prepaid but was but used. She is DISHONEST, FRAUDULENT, UNPROFESSIONAL and has NO INTEGRITY!
Product_Or_Service: Rental Property
Order_Number: N/A
Account_Number: Lease Term met and t
Refund We would like only a reasonable deduction from our security deposit for non-excessive wear and tear opposed to the entire hose refurbishment to ready for sale purposes being charged to us and 100% refund of the last month repaid rent, that was paid in full at the start of the actual last moth of tenancy.
Contact Name and Title: Carolyn *** Broker
Contact Phone: 407-***
Contact Email:***@gmail.com
Former tenant(s), Gwendolyn *** and Howard David *** vacated a rental property at the end of their lease managed by *** Realty. Upon final walk through inspection the property was found to be damaged inside as follows: Front door frame damaged, front door trim screwed in with drywall screws, garage attic door trim screwed in with drywall screws, excessive holes in the walls throughout the home, scuffs and scratches on walls, found their pet ferret had urinated and defecated behind the range which left a strong foul pet odor. Lawn not maintained and overgrown, excessive amount of leaves covering the grounds, overgrown hedges, vines growing up one side of the home, sport memorabilia stuck to the front door and garage door that was very difficult to remove causing both front door and garage door needing to be repainted. Compared to move in walk through these damages were above normal wear and tear. Never refused only informed former tenant(s) final walk through inspection would be completed after tenant(s) vacated the property and would not be accompanied by tenant(s) as former tenant(s) would be traveling to Texas. Former tenant was refunded remainder of funds after cost of repairs deducted.
(The consumer indicated he/she DID NOT accept the response from the business.)
Most of the damages the "business" referenced were preexisting, such as the front door and the leaves which were almost impossible to maintain due to the trees on property. In addition, it was not physically possible for our pet ferret to access the range and most certainly could not get behind it. Yes there were some holes from pictures and TV's hung, NORMAL WEAR and TEAR" but the house was already COVERED in patch marks where the property was never painted prior to our move-in. As for the walk through, we have documentation where this representative did "REFUSE" to do a walk through with us as requested stating in her 22 years in the industry she has never done one with a tenant, which we found suspicious at the time. The fact that we were denied the opportunity to personally address issue that may have been thought to be our doing, it is now they say we say and we have several witnesses that will attest to existing damages such as the front door, the patch work and the fact there was NEVER any odors from our pet. The fact that the walk through was done after we left as we were relocating out of state for work purposes, we are being taken advantage of now and being charged for what is not our responsibility. As well as $1,250.00 of the funds that are being held was a prepayment for a last month rent that was not needed as we paid the last month in full so that $1,250.00 is legally fully refundable yet she is attempting to deduct from it for other than "RENT". The partial refund that has been suggested has not been received by us, and we will not accept partial funds as we will no stand ideally by and be cheated by Carolyn ***. Currently the property is being sold, no longer rented, which means they want to repair and prepare the house as they have not done before for renters and are trying to use monies that rightfully being to us to enhance their profits. This is not on dishonest, it crosses legal and Godly boundaries.
A move in walk through was completed with the tenant(s) Gwendolyn *** and Howard David *** on September 15, 2017. Photos and video were taken at this time of the inside and outside for the file to compare with the move out final walk through. Tenant was given the opportunity to include things to the walk through inspection over the following Month and half, this is more than enough time to include things to a walk through. Tenant Gwendolyn *** mailed a letter dated October 31, 2017 in regards to the two garage door openers (Tenant never returned two garage door openers when vacated and was not charged for the two garage door openers) In this letter tenant(s) addressed the hall bath exhaust fan, bath tub stopper and who to talk to about the lights at the beginning of the community. At time tenant(s) took possession they were offered to continue with the current lawn service but tenant(s) declined and said Howard David *** would maintain the grounds, It is Tenant(s) responsibility to maintain the grounds and it was evident tenant(s) were not maintaining the property. Tenant(s) were advised to leave the property in the same shape it was received. The home was left as follows: Front door frame damaged, front door trim screwed in with drywall screws, garage attic door trim screwed in with drywall screws, excessive holes in the walls throughout the home, scuffs and scratches on walls, found their pet ferret had urinated and defecated behind the range which left a strong foul pet odor. Lawn not maintained and overgrown, excessive amount of leaves covering the grounds, overgrown hedges, vines growing up one side of the home, sport memorabilia stuck to the front door and garage door that was very difficult to remove causing both front door and garage door needing to be repainted. Compared to move in walk through these damages were above normal wear and tear. Subject property needed repairs due the condition the former tenant(s) left the home. Subject property is not currently on the market for sale.
(The consumer indicated he/she DID NOT accept the response from the business.)
The property manager and owner are focused on selling this property now and are making fake accusations against us as well as untruths regarding walk through in order to use our funds to refe, we were denied our right to be present with the option yo dispute, agree or resolve any matters, which has afforded the ability for false facts and blatant lies to be made against us. In addition, the fact that we now reside out of state affords the management agent and owner the leverage of inconvenience for our dispute, another reason we believe the walk through we requested was denied. Finally we have yet to receive the itemized breakdown we've requested repeatedly which is another indication of unjust facts and fees.