Vielle and Frances New York, Inc.

This customer was working with an Interior Designer who contacted us, we advised the price will remain the same as what they paid and would not charge any additional feeAlso this order was purchased ON SALE and Per our policy in which the customer agreed to upon checkout: We cannot accept order
cancellations on any custom made product, closeout, clearance, discontinued or items purchased on saleAll sales on such items are finalTherefore this order can not be cancelledThe item will be shipped and delivered per our policy

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me However, the company's decision to actually ship at the agreed price only came today after I stopped payment and filed a complaint with you This company is still a bully with extremely poor customer service Assuming that I actually receive the product (already been months and now they're just thinking about shipping) then matter will be resolved
Sincerely,
*** ***

Revdex.com:At this time, I have not been contacted by Vielle and Frances New York, Inc. regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:At this time, I have not been contacted by Vielle and Frances New York, Inc. regarding complaint ID [redacted].Sincerely,
[redacted]