#***-Customer complaint against the postponed event in Denver without refundCustomer stated it was outside of promised time-frame for refund- Refund was processed 7/31/- RESOLVED
#***- Customer complaint against the postponed event in orange county without refundCustomer stated she has been unable to confirm a refund with us- A refund was processed 5/19/- RESOLVED
#***-Customer complaint against the postponed event in Los Angles event without refundCustomer stated she has been unable to reach us for her money back within the time-frame providedRefund was processed 7/25/- RESOLVED
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***
Complaint: ***
I am rejecting this response because:the event was oversold, did not accommodate the people who attended, it was more than just parking and traffic which was brutal and unorganized - it was a matter of not having food vendors to supply food for the THOUSANDS in attendance for HOURS that the event took place, for not having security to monitor the use of drugs & alcohol, in addition to fire hazard safety and by communicating, what this company means is an email response that is "copy & pasted" as an automated reply that does not address ANY of my reasons for the refundNot owning up to a sy event that was advertised, WAY oversold, food trucks not provided as advertised, portapotties that were minimal for the THOUSANDS to use, entertainment at a minimum for hours from a SPOTIFY account NOT LIVE as advertised and not following through by any means is disgusting. Why did it take so long to respond? Probably because there are MANY complaints and NONE that you will even take account for or reimburse the attendees forI'm so appalled by this and embarrassed that I was the one who looked forward to this event, yet was so disappointedFor this company not to take accountability and refund people like me that are actually speaking up, I will be sure to let EVERYONE in my circle and Facebook and on any platform I can, to have them take heed to your traits and advertised waysI will not stop until my request is fulfilled
Sincerely,
***
#***-Customer made a complaint against advertising for the DC event being hours outside of of DC areaFelt this was advertisement and wanted full refundRefund was not granted for the customer considering that all venue and location information is provided before
purchase
#*** -Customer complaint and the postponed event and the rescheduled distance to the venueCustomer states they were unable to reach us to get a refundRefund was granted and processed 5/4/- RESOLVED
Hello,We have submitted their refund request to our third party ticket holder events.com on Jan 19thWe will be following up with Events.com to find out any reasons towards the funds not being releasedWe will also be notifying the customer with Event.com contact info for additional
details. Thank you
Complaint: ***
I am rejecting this response because: The
business NEVER refunded my paymentI had to file a complaint with my credit card company and it was resolved by my bank in July - over months from the time I paid for the ticketsNot once did my bank nor I ever receive correspondence from any individual representing Vive EventsThe bank refunded my account - not the businessVive Events is most definitely the worst business I have EVER encountered.
Sincerely,
*** ***
#***-Customer complaint against the postponed event in orange county without refundCustomer stated it was outside of promised time-frame for refund- Refund was processed 9/11/2017 - Resolved
#***- Customer complaint against the postponed event in orange county without refundCustomer stated it was outside of promised time-frame for refund- Refund was processed 7/27/- Resolved
Complaint: ***
I am rejecting this response because: I have filed a fraud complaint with my credit card company and my credit card has refunded
me for the amount paid to the eventsPlease post my complaint in your public website to continue to warn other's who may be fooled by this companyThey continue to advertise these light festivals in California but it never happensI don't understand how this online company can continue to full people and get away with itThe Revdex.com needs to get involved and shut them downThank you
Sincerely,
*** ***
#***- Customer complaint against the postponed event in orange county without refundCustomer stated she has been unable to confirm a refund with us for provided time-frame- Refund was processed 8/18/2017- RESOLVED
Complaint: ***
I am rejecting this response because my issue has not been resolvedI have filed a chargeback, and this sy company is going to lose the complaintThey are real pieces of ***.
Sincerely,
*** ***
#***-Customer made complaint about Toronto event due to traffic and being overcrowdedWe agreed to process refund for customer which was processed 10/6/
#***-Customer complaint against the postponed event in orange county without refundCustomer stated she has been unable to confirm a refund with us for provided time-frame- Refund was processed 5/2/2017- RESOLVED
#***-Customer complaint against the postponed event in orange county without refundCustomer stated she has been unable to confirm a refund with us for provided time-frame- Refund was processed 6/1/2017- RESOLVED
#***-Customer complaint against the postponed event in Denver without refundCustomer stated it was outside of promised time-frame for refund- Refund was processed 7/31/- RESOLVED
#***- Customer complaint against the postponed event in orange county without refundCustomer stated she has been unable to confirm a refund with us- A refund was processed 5/19/- RESOLVED
#***-Customer complaint against the postponed event in Los Angles event without refundCustomer stated she has been unable to reach us for her money back within the time-frame providedRefund was processed 7/25/- RESOLVED
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***
Complaint: ***
y event that was advertised, WAY oversold, food trucks not provided as advertised, portapotties that were minimal for the THOUSANDS to use, entertainment at a minimum for hours from a SPOTIFY account NOT LIVE as advertised and not following through by any means is disgusting. Why did it take so long to respond? Probably because there are MANY complaints and NONE that you will even take account for or reimburse the attendees forI'm so appalled by this and embarrassed that I was the one who looked forward to this event, yet was so disappointedFor this company not to take accountability and refund people like me that are actually speaking up, I will be sure to let EVERYONE in my circle and Facebook and on any platform I can, to have them take heed to your traits and advertised waysI will not stop until my request is fulfilled
I am rejecting this response because:the event was oversold, did not accommodate the people who attended, it was more than just parking and traffic which was brutal and unorganized - it was a matter of not having food vendors to supply food for the THOUSANDS in attendance for HOURS that the event took place, for not having security to monitor the use of drugs & alcohol, in addition to fire hazard safety and by communicating, what this company means is an email response that is "copy & pasted" as an automated reply that does not address ANY of my reasons for the refundNot owning up to a s
Sincerely,
***
#***-Customer made a complaint against advertising for the DC event being hours outside of of DC areaFelt this was advertisement and wanted full refundRefund was not granted for the customer considering that all venue and location information is provided before
purchase
#*** -Customer complaint and the postponed event and the rescheduled distance to the venueCustomer states they were unable to reach us to get a refundRefund was granted and processed 5/4/- RESOLVED
#***-Customer said they were unable to a hold of us to process refundWe processed the refund request- 6/29/- RESOLVED
Hello,We have submitted their refund request to our third party ticket holder events.com on Jan 19thWe will be following up with Events.com to find out any reasons towards the funds not being releasedWe will also be notifying the customer with Event.com contact info for additional
details. Thank you
Complaint: ***
I am rejecting this response because: The
business NEVER refunded my paymentI had to file a complaint with my credit card company and it was resolved by my bank in July - over months from the time I paid for the ticketsNot once did my bank nor I ever receive correspondence from any individual representing Vive EventsThe bank refunded my account - not the businessVive Events is most definitely the worst business I have EVER encountered.
Sincerely,
*** ***
#***-Customer complaint against the postponed event in orange county without refundCustomer stated it was outside of promised time-frame for refund- Refund was processed 9/11/2017 - Resolved
#***- Customer Complaint about cancelled event in San Diego last yearRefund was granted and processed 7/5/- RESOLVED
#***- Customer complaint against the postponed event in orange county without refundCustomer stated it was outside of promised time-frame for refund- Refund was processed 7/27/- Resolved
Complaint: ***
I am rejecting this response because: I have filed a fraud complaint with my credit card company and my credit card has refunded
me for the amount paid to the eventsPlease post my complaint in your public website to continue to warn other's who may be fooled by this companyThey continue to advertise these light festivals in California but it never happensI don't understand how this online company can continue to full people and get away with itThe Revdex.com needs to get involved and shut them downThank you
Sincerely,
*** ***
#***- Customer complaint against the postponed event in orange county without refundCustomer stated she has been unable to confirm a refund with us for provided time-frame- Refund was processed 8/18/2017- RESOLVED
Complaint: ***
y company is going to lose the complaintThey are real pieces of ***.
I am rejecting this response because my issue has not been resolvedI have filed a chargeback, and this s
Sincerely,
*** ***
#***-Customer made complaint about Toronto event due to traffic and being overcrowdedWe agreed to process refund for customer which was processed 10/6/
#***-Customer complaint against the postponed event in orange county without refundCustomer stated she has been unable to confirm a refund with us for provided time-frame- Refund was processed 5/2/2017- RESOLVED
#***-Customer complaint against the postponed event in orange county without refundCustomer stated she has been unable to confirm a refund with us for provided time-frame- Refund was processed 6/1/2017- RESOLVED
#***- Customer Complaint about cancelled event in San Diego last yearRefund was granted and processed 6/21/- RESOLVED