Viking Magazine Service

Initial Business Response / [redacted] (1000, 5, 2015/10/01) */ Dear Ms [redacted] Viking Magazine Service, Inchas received and reviewed the complaint filed by Ms [redacted] Please inform Ms [redacted] that we have provided her with her desired resolution and now consider this matter resolvedThank you and please contact us with any questions Sincerely, Viking Magazine Service, Inc Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/10/05) */

Initial Business Response / [redacted] (1000, 5, 2015/06/30) */ Dear Ms [redacted] , Viking Magazine Service, Incis in receipt of the complaint filed by Ms [redacted] ***We are very sorry to hear about Ms***' situation and would like to help herIn an attempt to assist her, we have called her multiple times to provide her with her desired resolutionUnfortunately, all such calls have gone unanswered and all messages unreturnedTherefore, we welcome Ms [redacted] to contact us at her convenience and we will gladly assist herThank you Sincerely, Viking Magazine Service, Inc Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/07/02) */ (The consumer indicated he/she DID NOT accept the response from the business.) I want no further contact from themI have already paid a lot of moneyFor magazines I would neve have ordered if I was not under mental stress and abusing my medsI don't answer my phone or return there calls bc I have limited mintues on my phone and I need those for possible jobsThey can stop sending magazines Final Business Response / [redacted] (4000, 9, 2015/07/16) */ Dear Ms [redacted] , Viking Magazine Service Incis sorry to hear about Ms***' unfortunate situationWhile we deny any wrongdoing in our brief dealings with Ms***, we nonetheless wish to help her out and have provided her with her desired resolutionWe now consider this matter resolved and wish Ms [redacted] the very bestThank you Sincerely, Viking Magazine Service, Inc

Final Consumer Response / [redacted] (2000, 6, 2015/11/02) */ the company got back to me today october 30, and they agreed to cancel membership also not additional monthly billingI am satisfied with their response to this complaint

Dear Ms [redacted] ,Viking Magazine Service Inc has received and reviewed the complaint filed by [redacted] *** We are pleased to report that we have delivered Mr***'s desired resolution and have informed him of this decision Therefore, we now consider this matter closed, but we remain available to answer any questions that you may have Thank you.Sincerely,Viking Magazine Service Inc

Initial Business Response / [redacted] (1000, 10, 2015/08/06) */ Dear MsKeate, Viking Magazine Service has received and reviewed the complaint tendered by Ms [redacted] ***We are pleased to report that we have successfully resolved this matter directly with Ms***We thank Ms [redacted] for explaining her concerns, and we also thank the Revdex.com for its assistance with this resolutionThank you and please feel free to contact Viking Magazine Service with any questions Sincerely, Viking Magazine Service Initial Consumer Rebuttal / [redacted] (3000, 12, 2015/08/10) */ (The consumer indicated he/she DID NOT accept the response from the business.) the manager at the Viking magazine co.call me and told me that she will call all the magazine company and tell them stop sending the magazines.they said that in and here it is and the magazines still keep coming.all I know I want the magazines to stop coming Final Business Response / [redacted] (4000, 16, 2015/08/20) */ Dear MsKeate, Viking Magazine Service has received and reviewed Ms***'s most recent submissionWe are sorry that Ms [redacted] does not agree with our previously provided response, but we hereby confirm that we have provided her desired resolutionSaid resolution may take up to eight weeks to be processed by the publishers, so we welcome Ms [redacted] to contact us with any other concernsThank you Sincerely, Viking Magazine Service, Inc

To Whom it May ConcernWe have spoken with Ms ***, and eliminated any more billing on the order for her, per her request.We have also placed her phone number on our internal do not call list Ms [redacted] was happy with said resolution Sincerely, Viking Magazine Service

Initial Business Response / [redacted] (1000, 5, 2015/12/09) */ 12/9/ CALLED CELL# ---- RESOLVED W ELIMINATING ANYMORE PMTS ON ORDER AND DNC Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/12/09) */ Per phone call with the consumer this case has been resolved by the cancellation of the magazine account

Initial Business Response / [redacted] (1000, 5, 2015/12/31) */ Dear Ms [redacted] Viking Magazine Service, Inc(VMS) has received and reviewed the complaint filed by Ms [redacted] VMS has made multiple attempts to contact Ms [redacted] to discuss her concerns, but unfortunately all such efforts have gone unansweredTherefore, we welcome Ms [redacted] to contact us at her convenience and we will gladly assist herThank you Sincerely, Viking Magazine Service, Inc Initial Consumer Rebuttal / [redacted] (2000, 7, 2016/01/14) */ The consumer indicated that he/she accepted the business response

Initial Business Response / [redacted] (1000, 5, 2015/08/28) */ Dear Ms [redacted] Viking Magazine Service has received and reviewed the complaint filed by Mrs [redacted] We are pleased to report that we have spoken with Mrs [redacted] and resolved this matter to her satisfactionWe thank Mrs [redacted] for explaining her concerns and we also thank the Revdex.com for its assistanceThank you Sincerely, Viking Magazine Service Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/08/31) */

Dear Ms [redacted] ,Viking Magazine Service, Inchas received and reviewed the complaint filed by Ms [redacted] *** We are pleased to report that we have spoken with Ms [redacted] and resolved this matter to her satisfaction Therefore, we now consider this matter closed, but remain available to answer any questions that you may have Thank you.Sincerely,Viking Magazine Service, Inc

Initial Business Response / [redacted] (1000, 5, 2015/12/11) */ Dear Ms***, Viking Magazine Service has received and reviewed the complaint filed by Ms [redacted] After speaking with Ms [redacted] we were able to achieve a mutually agreeable resolution to this matterWe thank Ms [redacted] for taking the time to explain her concerns and we thank the Revdex.com for its assistanceThank you Sincerely, Viking Magazine Service Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/12/21) */ The customer indicated that he/she accepted the business response

Dear Ms [redacted] ,Viking Magazine Service, Inchas received and reviewed the complaint filed by Ms [redacted] We are pleased to report that we have spoken with Ms [redacted] and resolved this matter to her satisfaction Therefore, we now consider this matter closed, but remain available to answer any questions that you may have Thank you.Sincerely,Viking Magazine Service, Inc

Initial Business Response / [redacted] (1000, 5, 2015/11/18) */ Dear MsKeate, Viking Magazine Service, Inchas received and reviewed the complaint filed by Ms [redacted] While we deny any wrongdoing in our brief dealings with Ms [redacted] , we nonetheless do not want to perpetuate her financial misfortuneTherefore, we hereby agree to provide Ms [redacted] with her desired resolutionAccordingly, we now consider this matter closedThank you Viking Magazine Service, Inc Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/12/02) */ The customer indicated that he/she accepted the business response

Dear Ms [redacted] ,Viking Magazine Service, Incis in receipt of the complaint filed by Mr [redacted] *** We have contacted Mr [redacted] and resolved this matter to his satisfaction Therefore, we now consider this matter closed, but we remain available to answer any questions that you may have Thank you.Sincerely,Viking Magazine Service, Inc

Initial Business Response / [redacted] (1000, 5, 2015/12/18) */ Dear Ms. ***, Viking Magazine Service has received and reviewed the complaint filed by [redacted] . Since receiving the complaint we have contacted Ms. [redacted] in an attempt to amicably resolve this matter and clear up the confusion... surrounding her order. Specifically, we attempted to explain to Ms. [redacted] that our company does not offer or advertise any Walmart gift card. Furthermore, we deny any wrongdoing as suggested by Ms. ***, and regret that we were unsuccessful in achieving a mutually agreeable resolution to this complaint. We thank the BBB for its candid assistance with this complaint. Thank you. Sincerely, Viking Magazine Service Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/12/18) */ (The consumer indicated he/she DID NOT accept the response from the business.) I was indeed contacted via a phone call from Viking Magazine, and Viking magazine did deny any verbal agreement their company made and/or the company that feeds into their magazine company made.I did request a refund of my $200.00 or a cancelation of my subscription and a prorated refund for the amount left in the subscriptions if no gift card was going to be issued as stated upon during initial enrollment. All of which was denied by Viking Magazine. I feel very strongly that Viking magazine and the company they use that feeds business into them are using illegal practices to sell their product and I strongly support a formal investigation that needs to be issued into this company, as I was told during this last phone conversation by Viking magazine personally that this is not the fist time a customer was under the understanding a Walmart gift card would be issued. Which again leaves me to believe Viking magazine and the company used to feed into their business are using unethical practices and illegal tactics to sell their products and needs to be investigated. Final Business Response / [redacted] (4000, 9, 2015/12/31) */ Dear Ms. ***, Viking Magazine Service, Inc. (VMS) again denies making any offer or representation to Ms. [redacted] that she would be receiving a Walmart gift card in conjunction with her VMS order. Furthermore, VMS denies using any false or misleading representations in its sales efforts. From VMS' perspective, Ms. [redacted] is confusing VMS' sales offer with that of another unrelated company. In fact, Ms. ***'s complaint speaks to this assumption, as VMS does not use any company to "feed business". Regardless, VMS wishes to conclude this matter so it will grant Ms. [redacted] her desired resolution. Thank you. Viking Magazine Service, Inc.

Final Consumer Response / [redacted] (2000, 5, 2015/06/23) */ Viking Magazine contacted me and said they would cancel all further payments and send the remaining magazinesThey said they would put my name on the do not call list and there would be no further contactThank You for your help with this matterI am pleased with their response

Initial Business Response / [redacted] (1000, 5, 2015/12/01) */ Dear Ms***, Viking Magazine Service has received and reviewed the complaint filed by [redacted] We are pleased to inform the Revdex.com that we have successfully resolved this matter directly with our customerWe thank the Revdex.com for helping in the resolution process and remain available to answer questionsThank you Sincerely, Viking Magazine Service Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/12/11) */ Customer indicated that he/she accepted the business response

Initial Business Response / [redacted] (1000, 5, 2015/10/30) */ Dear MsKeate, Viking Magazine Service (VMS) has received and reviewed the complaint filed by [redacted] We have made multiple attempts to contact Ms [redacted] , but our calls have gone unansweredVMS denies any wrongdoing in its dealings with Ms [redacted] , but we nonetheless have agreed to deliver her desired resolutionWe now consider this matter closed and thank the Revdex.com for its assistance Sincerely, Viking Magazine Service Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/11/09) */ The Consumer Indicated that she accepted the business response

Dear Ms [redacted] ,Viking Magazine Service, Inchas received and reviewed the complaint filed by Ms [redacted] *** We are pleased to report that we have spoken with Ms [redacted] and resolved this matter to her satisfaction Therefore, we now consider this matter closed, but we remain available to answer any questions that you may have Thank you.Sincerely,Viking Magazine Service, Inc

Dear Ms. [redacted] ,Viking Magazine Service Inc has received and reviewed the complaint submitted by [redacted] . We are pleased to report that we have spoken with Mr. [redacted] and resolved this matter in a mutually agreeable manner. Therefore, we now consider this matter closed, but we... remain available to answer any questions that you may have. Thank you.Sincerely,Viking Magazine Service Inc