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Villa Capri Restaurant

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Reviews Villa Capri Restaurant

Villa Capri Restaurant Reviews (4)

I have reached out to the customerthis is what I send directly to their email.Hello,My name is [redacted] , I am one of the owners at Villa Capri in Poway I have received your complaint with the Revdex.com I understand your concern with the coupon, Entertainment made a typo on their end when they printed their book It has been since corrected on their website, but unfortunately once it is printed it can not be undone All of our other offers state up to dollars off at dinner and up to dollars off at lunch The reason for this is that our lunch menu is already discounted down from our dinner menu Same size portions, just offered at a discounted price Im sorry this was not clearly explained to you by your server I would be happy to refund your card if you would like to bring your original receipt and card to the restaurant so I can refund it on our terminal Again I apologize for the inconvenience I hope that we can resolve this[redacted] OwnerVilla Capri

I have reached out to the customerthis is what I send directly to their email
"">Hello,My name is *** ***, I am one of the owners at Villa Capri in Poway. I have received your complaint with the Revdex.com. I understand your concern with the coupon, Entertainment made a typo on their end when they printed their book. It has been since corrected on their website, but unfortunately once it is printed it can not be undone. All of our other offers state up to dollars off at dinner and up to dollars off at lunch. The reason for this is that our lunch menu is already discounted down from our dinner menu. Same size portions, just offered at a discounted price. Im sorry this was not clearly explained to you by your server. I would be happy to refund your card if you would like to bring your original receipt and card to the restaurant so I can refund it on our terminal. Again I apologize for the inconvenience. I hope that we can resolve this*** ***
Owner
Villa Capri

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolvedThanks for your assistance
Regards,
*** ***

I have reached out to the customer. this is what I send directly to their email.Hello,My name is [redacted], I am one of the owners at Villa Capri in Poway.  I have received your complaint with the Revdex.com.  I understand your concern with the coupon, Entertainment made...

a typo on their end when they printed their book.  It has been since corrected on their website, but unfortunately once it is printed it can not be undone.  All of our other offers state up to 18 dollars off  at dinner and up to 9 dollars off at lunch.  The reason for this is that our lunch menu is already discounted down from our dinner menu.  Same size portions, just offered at a discounted price.  Im sorry this was not clearly explained to you by your server.  I would be happy to refund your card if you would like to bring your original receipt and card to the restaurant so I can refund it on our terminal.  Again I apologize for the inconvenience.  I hope that we can resolve this.[redacted]OwnerVilla Capri

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Address: 14771 Pomerado Rd, Poway, California, United States, 92064

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