Sign in

Villa San José Hotel & Suites

Sharing is caring! Have something to share about Villa San José Hotel & Suites? Use RevDex to write a review
Reviews Villa San José Hotel & Suites

Villa San José Hotel & Suites Reviews (2)

I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint.? For your reference, details of the offer I reviewed appear below Regards, [redacted] ***

The Scion Group LLC is the property management company and authorized agent for Hills Southview Apartments LLC d/b/a The Hills of Harrisonburg/SouthviewYour email dated September 14, 2017, has been forwarded to meThe complainant, [redacted] , is not a consumer, but to our understanding is the mother of [redacted] , an adult resident of The Hills of Harrisonburg, which is an apartment community primarily hosting students at James Madison University [redacted] ’s complaint addresses a vehicle towing charge, which itself was imposed by a third-party towing company on [redacted] , and for which we received no fundsNonetheless, we are happy to report that the complaint has been resolved directly with our actual customer, [redacted] .The Hills of Harrisonburg indeed provides parking stickers to all of its residents as part of the moprocessWe explain to each resident, and it is stated in each resident’s Housing Agreement, that a vehicle may be towed if the parking sticker is not properly displayedWe have this policy in place to protect the rights of our residents to always have parking available to them[redacted] (not party to this complaint) spoke with our National Operations Manager, [redacted] , shortly after her vehicle was towed [redacted] acknowledged she did not have her parking sticker affixed to her windshield at all, as she had lost in some days prior to the towing when she also lost her keysThe sticker had not “fallen off” and would not fall off if properly affixedShe acknowledged that she understood why her vehicle was towedMs [redacted] issued [redacted] a new parking sticker; [redacted] was satisfied with the outcome.Accordingly, we respectfully request that the complaint be closed as without basisPlease contact me with any questions, as we look forward to bringing this matter to resolution as soon as possible.Sincerely, [redacted] Executive Vice President & General Counsel

Check fields!

Write a review of Villa San José Hotel & Suites

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Villa San José Hotel & Suites Rating

Overall satisfaction rating

Add contact information for Villa San José Hotel & Suites

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated