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Village Auto, Inc.

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Reviews Village Auto, Inc.

Village Auto, Inc. Reviews (2)

I purchased a truck from Villlage Auto, Inc. in August of 2015. At the time I test drove the vehicle, it worked well. Cruise control was fine, windows, locks, changing from 2WD to 4WD, all fine. Cosmetically the vehicle was in great shape. I test drove the vehicle on a warm day and noticed the AC was not working. They gladly fixed it for me.
Within the past 6 months of owning the vehicle, the following issues have arisen. I have heard from multiple mechanics that I've been to that these issues are all "quite obvious" and "extremely unlikely to go unnoticed" by anyone who knows anything about cars.
1. Late September 2015, turned the heater on nothing came out. I had a mechanic look at it and he noticed that a hose had been kinked to block the flow of air. We unkinked the hose and immediately smelled coolant. Turns out the heater core was leaking. Inhaling too much of this can *literally* kill you. I contacted the dealership and they agreed to pay $300 for the repair. This ended up a ~$900 job.
2. Late September 2015, the parking break cable snapped on second use. Mind you – vehicle has less than 150k miles on it.
3. February 2015. Took the vehicle in to address a recall issued by Toyota regarding the latch that holds the spare tire. No problem, Toyota will cover it. The dealer comes back and told me the vehicle had another recall earlier that had since expired, but was not serviced on this vehicle, and there are two holes in the frame in the area that holds the bed and cab together. Again, the mechanic said that due to the well-documented nature of these recalls, not to mention the routine inspection that any self-respecting used car dealership would do, this would be almost impossible to miss.
It is not that Village Auto sold me a vehicle that was not in great shape. I bought an old truck and was not expecting it to be perfect. It is that they sold me a vehicle that had documented and potentially mortally dangerous flaws.
I'm being as objective as I can here. It is on the onus of a buyer to determine whether or not the vehicle is in good enough shape to justify purchase. It is on the onus of the seller to sell vehicles that are safe for operation and up to the standard they advertise.

Had a truck on hold and they sold it anyways even though I had it on hold because they other people would pay cash right there and of they would have waited 2 hours they would have gotten cash from me

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Description: Auto Dealers - Used Cars, Used Car Dealers (NAICS: 441120)

Address: 1650 Velp Ave, Green Bay, Wisconsin, United States, 54303

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