Village Car Wash

Business Response to a Complaint Complaint ID#: [redacted] Company Name: Village Car Wash Company Contact: [redacted] Company Phone: ###-###-#### Company Email: [redacted] Person Who Sent the Complaint: [redacted] Staff Member: Response: I checked the credit card transaction Mr [redacted] disputedHe was only charged $4.50, as he stated in his complaintI spoke with Mr [redacted] on September and explained the $holdHe understood and the dispute has been resolvedIf he finds a different charge amount on his bank statement he is going to call me directly [redacted] Owner Sent on: 9/5/4:57:PM

Business Response to a Complaint



Complaint ID#:


[redacted]




Company Name:


Village Car Wash

...




Company Contact:


[redacted]




Company Phone:


###-###-####




Company Email:


[redacted]




Person Who Sent the Complaint:


[redacted]




Staff Member:




Response:
I checked the credit card transaction Mr. [redacted] disputed. He was only charged $4.50, as he stated in his complaint. I spoke with Mr. [redacted] on September 5 and explained the $20 hold. He understood and the dispute has been resolved. If he finds a different charge amount on his bank statement he is going to call me directly. [redacted] Owner
Sent on: 9/5/2014 4:57:34 PM