Complaint: ***
I am rejecting this response because:When they came to see what I wanted done I DID NOT say anything about tearing the whole structure down My proposal was towide & heighten it & putting a metal roof from the original structure.The inside ceiling was to be raised, They said they could do it so I asked what their estimate would be that's when they estimated it at $13, I DID NOT refuse to sign any contract as one WAS NOT offered to me.They NEVER gave me another estimate for a different amount as I may have refused the job completely.She brought several carpenters over to look at the job to see the best way to do it, they were all speaking in Spanish (which I could not understand what was being said).They then mentioned about tearing the whole structure down , I said if you were to tear the whole structure down that I WOULD NOTpay more than the estimate given to me.She said yes as they could use a LOTof the original materials taken off (which they did).The idea of the $came in for siding later that they could not use so had to purchase some new They DID NOT say anything to me about being a $25,projectYes, the pics she has of the outside are nice,but on the inside it shows how the siding was put together poorly there is NO vapor barrier so that daylight is coming through the slats $ was NOT insulated like the originalThey were suppose to come back to inatall a light, $ put caps around the outside beams from the concrete holding the structure, but have NOT returned.The clewas NOT finished $ she told me she would return to finish everything when she got her $700.I asked her (at the time she was at my home) how she was going to do these repairs & she NEVER answered me $ just left.If the Revdex.com needs these pics please contact me before May 18th as we are leaving to go on a long trip to Maine (which has planned for a year.P,S my son had work done at his home by the same company, that's how I found out about them He was NEVER given a contract either.She said to my son that *** DID NOT give several other people contracts & that she presented a contract to my son afterwards to sign
Regards,
*** ***
The job for Mr. [redacted] was supposed to be and should have been for over $25,000, but our project manager, [redacted], who is no longer with us underbid the job for $13,700. Mr. [redacted] even mentioned getting other estimates from other companies for over $25,000 so he knew how much the job...
should have been. He took advantage of us and we even explained the situation about the underbid to him, but he did not want to understand. We went above and beyond with his job and even paid $7,800 out of pocket for extra repairs. We asked him for an extra $700 to cover the costs of materials for the last repairs, but he was not understanding, because that was not an amount we originally agreed on. He did not even have a contract with us because he did not want to sign anything. We have pictures of proof of what a beautiful job we did to his home. Please do not list review on our page.
I just want to start out by saying that Mr & Mrs [redacted] were very rude, impatient and very disrespectful to me and my employees. It was the worst storm that ever hit San Antonio and surrounding areas. We had over a hundred homes that needed repairs. I did and completed seven houses on his...
block alone, and he was the only one that had problems with us. All my major vender's were running out of materials, and delivery dates were four and six weeks out. I am not the only company replacing roofs. There were hundreds of other roofing contractors, fly by night roofers just flooding the area. Normally, once I have a sign agreement it only takes a week or so to complete a roofing job. I signed the attached agreement on May 25th, 2016, and completed his job June 21st, 2016. I also bought all his windows which now I'm stuck with. Over $1500.00 in windows. This was a major storm and I'm still trying to catch up. With regards to committing Insurance Fraud, that is an out right lie. I have never committed insurance fraud. I'm a licensed independent adjuster and I have always done the repairs for what the insurance allocates plus homeowners portion of deductible. This homeowner is trying to get out of paying what is rightfully owed my Company. I have already discussed this with his insurance, and they are aware of whats happened. I have worked very hard to maintain my credibility with the Revdex.com, and its not right for individuals like Mr. [redacted] to make accusations such as these. Please know, that I am trying to resolve this with Mr. [redacted] at present time, and if final payment is not made to my company, I will have no choice but to file a lien on his property and turn this over to my attorney.
This is simply not true!! Yes I did do all the repairs at his son house, and if he was not happy with all the work we did on his home, why would he refer Us to his father. I have done thousands of jobs here in [redacted], and I'm sorry to say that sometimes I run across individuals like this. He has been so unfair with me and my company! I have tried many times to explain to him why the repairs had to be done this way. The whole existing structure had to come down in order to rebuild it the right way. I'm sure he has enjoyed putting his coach inside it!!! He is a bully, and has been very unfair with me and my company!!!! I have bent over backwards in order to complete this project! He new from the very beginning how much this project should have cost! I told him that if he were to pay me for the additional siding that I had to put up, that I would use those funds to lay down a barrier on right elevation of building!!i have lost over $7800.00 on this job. This is what happens when you try to do the right thing, and people just don't appreciate it. I will send all of the pictures from beginning to end of job, so you can see for yourself the amount of work that was done!
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Please withdraw my complaint against Village Contractors. I have spoken with the president of the company and we have come to an...
agreement in resolving the problem.
Regards,
[redacted]
Complaint: [redacted]
I am rejecting this response because:
on 21 Apr 2017 I received an unsigned check from Village Contractors for $376.00. This check #5025 was written on Frost Bank and dated 13 Apr 2017. The check memo states the check is for “sign credit”, which it is not. Any refund from the business is to satisfy my “overpayment.” I am unable to cash or deposit this check because the business did not sign it. [redacted]
I sent Mrs [redacted] a check. This job was complete and all warranties were turned over to her. It's individuals like her who have nothing better to do then to hurt my companies reputation over an honest mistake. She was happy when work was completed.Thank you,[redacted]
Complaint: [redacted]
I am rejecting this response because: I, too, am very tired of this matter. The contractor SAYS she has issued a check, another time she says she has credited my account. Last week I did receive a credit via email; however, as I stated in my last response, I have no account balance with them, so the credit is of no use to me. She has stated several times that she has refunded the overpayment; however, I have received nothing from them. I stand by my request that she show me proof that she issued a check. I have never said I was unhappy with the work; quite the opposite, I am very pleased. The issue has been not getting the $500 refund that she offered and promised me at the time of installation. I do not believe she can void my warranties because of this dispute, but if she wishes to get our attorneys involved, I am open to that.
Regards,
[redacted]
Complaint: [redacted]
I am rejecting this response because:(1) Ms [redacted]'s 13 Apr response to Revdex.com says she cut "another check" for $376 the previous date (12 Apr). She does not say she mailed it. (Note that she said the same thing in Mar, but that check was never received by me and she refuses to say when she mailed it, or if it was cashed (it was NOT) and also refuses to provide copy of the check, date, amount, etc.)(2) Also on 13 Apr I received an email (attached) from Village Contractors saying they had issued a credit memo for $376. What good is a credit memo when I have not never carried a balance with this company? I certainly don't intend to do business with them in the future, so a credit to "my account" is of no use to me.(3) The amount in question is $500, not $376. Attached is the 2-page invoice from [redacted] showing that Village Contractors received a builders discount of $500 from [redacted]. That is the amount promised to me by Jeannie [redacted] the day of installation as she stood in my living room with the installer, who was ready to work. Note that she had arbitrarily made the decision to go with the higher cost lighting ([redacted]) without consulting me first. (NOTE that our contract for the lighting is for materials and installation at a cost of $1855. Her contract with me for the lighting was $1855. In my living room, she offered to pass the builders discount to me to help offset the additional $1164.42 of the higher cost lighting, so I gave the approval to install based on her offer.(4) The only offer acceptable to me is a check for $500, and then only after it has been received and deposited by me in my personal account for the requisite 10 days. The business has continually been untruthful so I believe they would attempt to stop payment, IF they even agree to send a check at all.
Regards,
[redacted]
Complaint: ***
I am rejecting this response because:When they came to see what I wanted done I DID NOT say anything about tearing the whole structure down My proposal was towide & heighten it & putting a metal roof from the original structure.The inside ceiling was to be raised, They said they could do it so I asked what their estimate would be that's when they estimated it at $13, I DID NOT refuse to sign any contract as one WAS NOT offered to me.They NEVER gave me another estimate for a different amount as I may have refused the job completely.She brought several carpenters over to look at the job to see the best way to do it, they were all speaking in Spanish (which I could not understand what was being said).They then mentioned about tearing the whole structure down , I said if you were to tear the whole structure down that I WOULD NOTpay more than the estimate given to me.She said yes as they could use a LOTof the original materials taken off (which they did).The idea of the $came in for siding later that they could not use so had to purchase some new They DID NOT say anything to me about being a $25,projectYes, the pics she has of the outside are nice,but on the inside it shows how the siding was put together poorly there is NO vapor barrier so that daylight is coming through the slats $ was NOT insulated like the originalThey were suppose to come back to inatall a light, $ put caps around the outside beams from the concrete holding the structure, but have NOT returned.The clewas NOT finished $ she told me she would return to finish everything when she got her $700.I asked her (at the time she was at my home) how she was going to do these repairs & she NEVER answered me $ just left.If the Revdex.com needs these pics please contact me before May 18th as we are leaving to go on a long trip to Maine (which has planned for a year.P,S my son had work done at his home by the same company, that's how I found out about them He was NEVER given a contract either.She said to my son that *** DID NOT give several other people contracts & that she presented a contract to my son afterwards to sign
Regards,
*** ***
The job for Mr. [redacted] was supposed to be and should have been for over $25,000, but our project manager, [redacted], who is no longer with us underbid the job for $13,700. Mr. [redacted] even mentioned getting other estimates from other companies for over $25,000 so he knew how much the job...
should have been. He took advantage of us and we even explained the situation about the underbid to him, but he did not want to understand. We went above and beyond with his job and even paid $7,800 out of pocket for extra repairs. We asked him for an extra $700 to cover the costs of materials for the last repairs, but he was not understanding, because that was not an amount we originally agreed on. He did not even have a contract with us because he did not want to sign anything. We have pictures of proof of what a beautiful job we did to his home. Please do not list review on our page.
I just want to start out by saying that Mr & Mrs [redacted] were very rude, impatient and very disrespectful to me and my employees. It was the worst storm that ever hit San Antonio and surrounding areas. We had over a hundred homes that needed repairs. I did and completed seven houses on his...
block alone, and he was the only one that had problems with us. All my major vender's were running out of materials, and delivery dates were four and six weeks out. I am not the only company replacing roofs. There were hundreds of other roofing contractors, fly by night roofers just flooding the area. Normally, once I have a sign agreement it only takes a week or so to complete a roofing job. I signed the attached agreement on May 25th, 2016, and completed his job June 21st, 2016. I also bought all his windows which now I'm stuck with. Over $1500.00 in windows. This was a major storm and I'm still trying to catch up. With regards to committing Insurance Fraud, that is an out right lie. I have never committed insurance fraud. I'm a licensed independent adjuster and I have always done the repairs for what the insurance allocates plus homeowners portion of deductible. This homeowner is trying to get out of paying what is rightfully owed my Company. I have already discussed this with his insurance, and they are aware of whats happened. I have worked very hard to maintain my credibility with the Revdex.com, and its not right for individuals like Mr. [redacted] to make accusations such as these. Please know, that I am trying to resolve this with Mr. [redacted] at present time, and if final payment is not made to my company, I will have no choice but to file a lien on his property and turn this over to my attorney.
This is simply not true!! Yes I did do all the repairs at his son house, and if he was not happy with all the work we did on his home, why would he refer Us to his father. I have done thousands of jobs here in [redacted], and I'm sorry to say that sometimes I run across individuals like this. He has been so unfair with me and my company! I have tried many times to explain to him why the repairs had to be done this way. The whole existing structure had to come down in order to rebuild it the right way. I'm sure he has enjoyed putting his coach inside it!!! He is a bully, and has been very unfair with me and my company!!!! I have bent over backwards in order to complete this project! He new from the very beginning how much this project should have cost! I told him that if he were to pay me for the additional siding that I had to put up, that I would use those funds to lay down a barrier on right elevation of building!!i have lost over $7800.00 on this job. This is what happens when you try to do the right thing, and people just don't appreciate it. I will send all of the pictures from beginning to end of job, so you can see for yourself the amount of work that was done!
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Please withdraw my complaint against Village Contractors. I have spoken with the president of the company and we have come to an...
agreement in resolving the problem.
Regards,
[redacted]
Complaint: [redacted]
I am rejecting this response because:
on 21 Apr 2017 I received an unsigned check from Village Contractors for $376.00. This check #5025 was written on Frost Bank and dated 13 Apr 2017. The check memo states the check is for “sign credit”, which it is not. Any refund from the business is to satisfy my “overpayment.” I am unable to cash or deposit this check because the business did not sign it. [redacted]
I sent Mrs [redacted] a check. This job was complete and all warranties were turned over to her. It's individuals like her who have nothing better to do then to hurt my companies reputation over an honest mistake. She was happy when work was completed.Thank you,[redacted]
Complaint: [redacted]
I am rejecting this response because: I, too, am very tired of this matter. The contractor SAYS she has issued a check, another time she says she has credited my account. Last week I did receive a credit via email; however, as I stated in my last response, I have no account balance with them, so the credit is of no use to me. She has stated several times that she has refunded the overpayment; however, I have received nothing from them. I stand by my request that she show me proof that she issued a check. I have never said I was unhappy with the work; quite the opposite, I am very pleased. The issue has been not getting the $500 refund that she offered and promised me at the time of installation. I do not believe she can void my warranties because of this dispute, but if she wishes to get our attorneys involved, I am open to that.
Regards,
[redacted]
Complaint: [redacted]
I am rejecting this response because:(1) Ms [redacted]'s 13 Apr response to Revdex.com says she cut "another check" for $376 the previous date (12 Apr). She does not say she mailed it. (Note that she said the same thing in Mar, but that check was never received by me and she refuses to say when she mailed it, or if it was cashed (it was NOT) and also refuses to provide copy of the check, date, amount, etc.)(2) Also on 13 Apr I received an email (attached) from Village Contractors saying they had issued a credit memo for $376. What good is a credit memo when I have not never carried a balance with this company? I certainly don't intend to do business with them in the future, so a credit to "my account" is of no use to me.(3) The amount in question is $500, not $376. Attached is the 2-page invoice from [redacted] showing that Village Contractors received a builders discount of $500 from [redacted]. That is the amount promised to me by Jeannie [redacted] the day of installation as she stood in my living room with the installer, who was ready to work. Note that she had arbitrarily made the decision to go with the higher cost lighting ([redacted]) without consulting me first. (NOTE that our contract for the lighting is for materials and installation at a cost of $1855. Her contract with me for the lighting was $1855. In my living room, she offered to pass the builders discount to me to help offset the additional $1164.42 of the higher cost lighting, so I gave the approval to install based on her offer.(4) The only offer acceptable to me is a check for $500, and then only after it has been received and deposited by me in my personal account for the requisite 10 days. The business has continually been untruthful so I believe they would attempt to stop payment, IF they even agree to send a check at all.
Regards,
[redacted]