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Village Gym

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Village Gym Reviews (3)

From: [redacted]
#222222;"> <[redacted]>Date: Thu, Oct 9, 2014 at 6:03 PMSubject: [redacted]To: "[email protected]**org" <[email protected]**org>
 
 
Hello,
 
This email is in regards to complaint #[redacted]. Just wanted to inform you that I recently got a refund I had requested and so my case is completely resolved.
 
And also, in looking over the last message I got from Revdex.com, I noticed you have the company name wrong. The business name is UFC Gym and the Revdex.com record lists Village Gym, which is incorrect.
 
 
Thank you,

Review: My partner and I were forced to cancel our memberships at this gym for a couple reasons. 1- they often dont open on time, you arrive at 5AM ready to workout and its pitch black and closed! 2- it is filthy disgustingly dirty. I mean, excessively dirty because they literally do not clean it. So my partner canceled her's in July and I cancelled in Sept. We finally checked our bank statements and found that we were both still being billed for part of our monthly fee. We have both gone in twice to request a refund and we are told someone will call us. That call never comes. Dont bother calling them because nobody ever answers the phone! Frustrating. Its a small amount of money, but now its pure principle.Desired Settlement: Issue a refund to [redacted] in the amount of $40 and [redacted] in the amount of $20.

Review: The following letter was mailed "certified" 9/10/14 and UFC declined receipt on 9/12/14. I have also cancelled my card to avoid further charges on my account. A YELP review also points to fraudelent business practices.My name is Lucina and I am writing to request a refund of $59 that was charged to my account on August 29,2014 for a membership at UFC Gym San Carlos, which I signed with on August 11, 2014. The gentleman, [redacted], who presented me with the contract to sign convinced me that he would waive initiation fees, and any other fees, guaranteeing me a month-to-month membership for $59. He proceeded to inform me that this location would be opening in nine days from then and that in the mean time I could use either the Morena or Spring Valley locations. I was not ready to commit at that date and explained to Mr. [redacted] that I would have to come back to sign up at another time. Mr. [redacted] explained that the $59 offer was only valid at that time, and that he would be willing to push my first payment out until Septemeber 31, 2014. Prior to signing, I confirmed what I was being offered and questioned if there was a last month fee, and he said no. I agreed, and signed the contract.Looking back at my contract, I noticed that I wrote in that my first payment was due 9/31/14 like Mr. [redacted] had offered, but in the "First Payment Due Date" box, Mr. [redacted] wrote in 08/31/14. In addition, the date in the "When Payments Are Due Each Month" reads 9/31.On August 29, 2014, my account was charged the first $59 payment, which again, I was under the impression that I would be charged for the first month until 9/31/2014. Not to mention that the contract that appears on my UFC Gym website account reads that I will be charged $59 for "last month" which again, I was told there was no "last month" fee when I questioned Mr. [redacted]. There are inconsistencies in both contracts, hard copy and online, and also this location has yet to open. Based on my research and counsel, this contract is void.Desired Settlement: I have only had to pay one membership fee of $59 and would like to recieve a full refund of that fee. I have cancelled my debit card so UFC Gym doesn't not have valid accound information anymore. I would like to recieve a check in the mail for $59. I also advised that I request Revdex.com to get the District Attorney and to do so through the BB** Please let me know if I have to contact the District Attorney myself. Thank you so much!

Consumer

Response:

From: [redacted] <[redacted]>

Date: Thu, Oct 9, 2014 at 6:03 PM

Subject: [redacted]

To: "[email protected]**org" <[email protected]**org>

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Description: Gymnasiums

Address: 7439 Jackson Dr, San Diego, California, United States, 92119

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