Village Pizzeria

Thank you for your correspondence regarding Revdex.com Complaint ID#: *** ***)I am respondingwith best intention to resolve this complaint as all concerns from customers are taken seriously and mywish is to address this with a positive outcomel feel that it is very unfortunate that this has
come to thepoint in which it your agency has been involvedOur small family owned business thrives because of ourcare for our customers and the value of our fresh quality productsWe appreciate the business of our loyalcustomers such as Ms***.First and foremost, I would like to offer the wings that customer states she was shorted which would totalVof an order of boneless wingsThere have been several circumstances in the past several years in whichwe have accommodated Ms***'s requestsWe are happy to do the same nowWe take pride in theservice and food that is made at our business and can share that our product is made fresh as orderedWehire local college students and there are training periods- errors can occur, however, we recognize whenthere are patterns of "concerns"Without placing responsibility or denying responsibility, we also have aprocess of reviewing orders as they are taken to assure accuracy.Please offer my best intentions to Ms*** so this can be resolved promptlyShe can reach out to theVillage Pizzeria at *** to make arrangements.Village Pizzeria