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Village Roofing & Siding

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Village Roofing & Siding Reviews (9)

Complaint: [redacted] I am rejecting this response because: I apologize for incorrectly stating that the last issue was on the north side vs south side, but the fact remains that the siding has still not been installed properlyThe delay the last time was due to the weather, and the crew did not come out until it had warmed upIt is very clear from the photos that the latest work was done very poorly, so the house should have never been left looking like it doesIf a full refund is not an option, I would like some sort of financial relief due to the number of times the siding has needed to be fixed, and I would also like for it to be correctly fixed once and for allThe amount paid was based on the assumption that the work would be done properly, but it clearly has not Sincerely, [redacted] ***

Village Roofing proved beyond excellent in every way when they repaired our house after a hailstorm Then, after another company totally failed remodeling our master bath, I called Gerry, owner of Village Roofing, and asked if he knew of anyone who could fix the disaster With his expertise and contacts, our bathroom was completed and exceeded our expectationsI called Village Roofing again today, to replace our brick mail box that was hit by a truck and knocked over last night I am happy to recommend Village Roofing to anyone who needs quality work done

I am not sure why, but excellence in customer service always seems to surprise meThe meet and greet was comfortable, the crews showed up on time, the attention to detail was awesome Suggestions were welcomed, and the crew made adjustments that exceeded our expectationsNew roof and gutter Thanks for surprising me with the excellent experience and craftsmanship

Village Roofing came to our rescue after a severe hail and rain storm did heavy damage to our home and propertyNot only did we need a new roof, but also gutters, garage doors, light fixtures, fencing, screens, painting, etc AND we were in the process of selling our home and moving with a preset date of departureOnce our claims adjuster met with us, we had a window of about weeks time to get everything done*** performed like clockwork so that work was completed as promised and in time for our scheduled movers to arriveYou can trust Village Roofing to do what they say they will doNo need to check other companies We highly recommend Village Roofing

We needed a new roof along with new decking after a hail stormVillage Roofing worked with our insurance company to ensure everything was replacedThis was all completed in a short window of time as promised as we were in the process of selling our house with a pre-set moving dateRecommend this company

Complaint: [redacted]
I am rejecting this response because:
I apologize for incorrectly stating that the last issue was on the north side vs south side, but the fact remains that the siding has still not been installed properly. The delay the last time was due to the weather, and the crew did not come out until it had warmed up. It is very clear from the photos that the latest work was done very poorly, so the house should have never been left looking like it does.
If a full refund is not an option, I would like some sort of financial relief due to the number of times the siding has needed to be fixed, and I would also like for it to be correctly fixed once and for all. The amount paid was based on the assumption that the work would be done properly, but it clearly has not. 
Sincerely,
[redacted]

Sorry for the late reply, but the office is closed until the first full week of March. The workers take their vacation time in January and February, so we finish our prior year tax paperwork and leave for warmer climates. I have no paperwork with me. May we please have an extension until we return?...


I will take your call, should you need to discuss this matter.
Thank you,
[redacted]
Village Roofing & Siding LLC
[redacted]

Village Roofing proved beyond excellent in every way when they repaired our house after a hailstorm. Then, after another company totally failed remodeling our master bath, I called Gerry, owner of Village Roofing, and asked if he knew of anyone who could fix the disaster. With his expertise and contacts, our bathroom was completed and exceeded our expectations. I called Village Roofing again today, to replace our brick mail box that was hit by a truck and knocked over last night. I am happy to recommend Village Roofing to anyone who needs quality work done.

Extremely satisfied from start to finish with our new roof! The Sales Rep met with me & answered all my questions, patiently, before the job started. They performed every task on time, fulfilled every promise--even went above (no pun intended) and beyond. The Rep worked closely with my insurance company & got a fair settlement in a professional manner. Highly recommended by our family.

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