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Villamar Property Management

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Villamar Property Management Reviews (2)

I am rejecting this response because:
It is falseSee attached document againIt will clearly show for the second time that HE called me times on 8/20/2016, of which I did not answerPlease note the (3) next to his name and the cancel symbol next to the date/time which symbolize ignored calls back to back at 12:48pmYou will also notice that there is a voicemail left by HIM on 8/20/at 12:49pmLastly, you will see the final call from HIM at 12:49pm, right after leaving a heated voicemailI did finally answer and was again met with his rude and unprofessional toneI just simply hung up and chose not to engage himI see by his egregious response to this complaint that this process is lost on him and so is common courtesy and professionalismA professional would have apologized and attempted to work through an issue with a prospective client, not lie on themAll in all, I have presented proof of his multiple calls and voicemailIf I had in fact called him multiple times as he claims, he should be able to provide proof of that from his call historyBut, I can assure you, he will not, because it is a claimI just hope that he can learn humility and professionalism one day and treat people with decency and respect, because he obviously lacks that in his character, which is evident in the way he treated me that day and how he now attempts to lie to cover up his poor customer service instead of take responsibility for his actionsI was NEVER rude to him, nor did I EVER address HIM as an ***I asked him a few simple questions, which were the same questions I asked several other rental properties that same dayAnd even though HE was rude to ME, I still addressed him courteously and patientlyIt wasn't until he began to berate me for asking him about a property that HE voluntarily listed on a public website for rent, that I got annoyed and simply hung up on himAnd I will say it again for the record, I NEVER addressed HIM or told HIM he was an ***, even after taking everything into consideration that he did that dayI have no reason to lie and personally find it comical that he thinks this complaint is out of spiteThat in itself speaks volumes to poor characterHis behavior that day was very unethical and unprofessional, no matter how you slice itAs a professional, how could you in good conscience call someone multiple times to give them a piece of your mind? But I see that he has low ratings on various consumer sites, so, this will just be one more for the collection I guessIt apparently doesn't bother him and I don't think it will go anywhere

To Whom it may concern I remember very clearly how the interaction " took place" between PAMALA [redacted] and myself! The phone call was received while I was at the bank around noon. Mrs. [redacted] called me asking about my rental property located at [redacted] Blvd. Apt B1.  I did...

not answer the first call so she repeated to call me over & over!  Around the 5th call, I answered while I was with the bank teller. She asked about my property and told her that it's currently being worked on. She then called me an " [redacted] " and hung up! To a surprise , She not only complains about me, She request a " Waive The Application " Response type of attitude which leads me to believe that this claim is out of spite. In responding to the complaint in good faith and explaining my side of the story. I have been a property manager for 15 years and follow my duties to the law and full ethics.

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Address: 12220 Pigeon Pass Rd # D, Moreno Valley, California, United States, 92557-6995

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