We are in receipt of the above-referenced complaintMr [redacted] and Ms [redacted] signed the Deposit Receipt on March 25, 2014, a copy of which is attachedSection of the Deposit Receipt clearly states that they will not receive a refund of their Application Deposit if they provide or misleading informationMr [redacted] and Ms [redacted] will not be receiving a refund of their deposit from the Villas at Medical Center as they did provide or misleading information on their applications
We are in receipt of the above-referenced caseOur office staff did enter Ms***' unit to inspect the issues she had on her move in inspection form so that we could try to remedy her unitWe had the
housekeepers go back into Ms***' unit on Friday June 10, to touch up the unitAlso, since Ms***' has concerns on the carpet we can schedule a time with her so that we can send our carpet cleaning vendors back into the unit to clean the carpets againMs***' has spoken to the apartment manager, *** on Saturday June 11, and Ms*** is aware she will still remain in her current month lease
In regards to the actions of our onsite staff, we are truly sorry for their inappropriate behavior and it will be handled accordinglyAlso, each staff member has personally apologized to Ms***
Revdex.com:
This letter is to inform you that GW Communication has carried out to my satisfaction the resolution it proposed for my complaint, filed on 8/22/1:10:PM and assigned ID *** I spoke with them on Monday morning about their company's policy and
they came out to my residence today and repaired the sod that was torn up during their work. I also spoke with them again after the work was done to let the company know as well
Regards,*** ***
We are in receipt of the above-referenced complaint. Mr. [redacted] and Ms. [redacted] signed the Deposit Receipt on March 25, 2014, a copy of which is attached. Section 3 of...
the Deposit Receipt clearly states that they will not receive a refund of their Application Deposit if they provide false or misleading information. Mr. [redacted] and Ms. [redacted] will not be receiving a refund of their deposit from the Villas at Medical Center as they did provide false or misleading information on their applications.
We are in receipt of the above-referenced complaintMr [redacted] and Ms [redacted] signed the Deposit Receipt on March 25, 2014, a copy of which is attachedSection of the Deposit Receipt clearly states that they will not receive a refund of their Application Deposit if they provide or misleading informationMr [redacted] and Ms [redacted] will not be receiving a refund of their deposit from the Villas at Medical Center as they did provide or misleading information on their applications
We are in receipt of the above-referenced caseOur office staff did enter Ms***' unit to inspect the issues she had on her move in inspection form so that we could try to remedy her unitWe had the
housekeepers go back into Ms***' unit on Friday June 10, to touch up the unitAlso, since Ms***' has concerns on the carpet we can schedule a time with her so that we can send our carpet cleaning vendors back into the unit to clean the carpets againMs***' has spoken to the apartment manager, *** on Saturday June 11, and Ms*** is aware she will still remain in her current month lease
In regards to the actions of our onsite staff, we are truly sorry for their inappropriate behavior and it will be handled accordinglyAlso, each staff member has personally apologized to Ms***
Revdex.com:
This letter is to inform you that GW Communication has carried out to my satisfaction the resolution it proposed for my complaint, filed on 8/22/1:10:PM and assigned ID *** I spoke with them on Monday morning about their company's policy and
they came out to my residence today and repaired the sod that was torn up during their work. I also spoke with them again after the work was done to let the company know as well
Regards,*** ***
We are in receipt of the above-referenced complaint. Mr. [redacted] and Ms. [redacted] signed the Deposit Receipt on March 25, 2014, a copy of which is attached. Section 3 of...
the Deposit Receipt clearly states that they will not receive a refund of their Application Deposit if they provide false or misleading information. Mr. [redacted] and Ms. [redacted] will not be receiving a refund of their deposit from the Villas at Medical Center as they did provide false or misleading information on their applications.