Villas At South Mountain

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I have not been paid any amount of money Phone number listed in the response is a disconnected/no longer in service number [redacted] had left two voice mails - one with the discontinued number, the other with voice mail which I left a message on No response for more than hours When she did get a hold of me, I asked her where my check (that was $short) I was supposedly paid was She said she would have to check but that it was cut on Monday 9/30....same day as complaint Got a call today by another employee [redacted] who said that [redacted] asked her to call me and let me know the check was cut today 10/and that they are overnight shipping it to me and I should get it Monday 9/ I called and spoke to [redacted] and asked how much the check was due to the amount in response was $short and should be for $ She did not know and was going to get back to me on the amount This was at 12:this after noon At 2:received an email from [redacted] saying she was still trying to get check amount and would get back to me That is the last I have heard from them...it is now 6:29pm Not sure why it is so hard to find out how much the check is for and why I was told it was cut on 9/then on 10/ Regards, [redacted] - [redacted]

Ms*** has been refunded the $that our account shows she is rightfully owed based on the deposit she made when she moved in. In addition, we've contacted the credit company and have taken this amount off her credit.I have personally tried to call Ms*** three
times, left messages for a return call. I have not yet received one. Please feel free to contact me at ###-###-####.Thank you,*** ***Regional Property Supervisor

To Whom it May Concern:
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Upon our move out procedure and inspection of Ms*** apartment home, we have accessed appropriate charges. We provide each resident when they give notice to vacate a list of items that must be cleaned and a price per item if not cleaned. We do have photos to supply Ms*** of the items she was charged for and we have offered to review them with her. At this point, we are unable to remove any charges at this time
Thank you,
*** ** ***
Community Director
Presidio & Villa's at South Mountain

Ms. [redacted] was sent a refund of $228.41, check number 3169.  This was sent via [redacted] to her home address in [redacted].Thank you,[redacted]Regional Manager

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I have not been paid any amount of money.  Phone number listed in the response is a disconnected/no longer in service number.  [redacted] had left two voice mails - one with the discontinued number, the other with voice mail which I left a message on.  No response for more than 24 hours.  When she did get a hold of me, I asked her where my check (that was $300 short) I was supposedly paid was.  She said she would have to check but that it was cut on Monday 9/30....same day as complaint.   Got a call today by another employee [redacted] who said that [redacted] asked her to call me and let me know the check was cut today 10/3 and that they are overnight shipping it to me and I should get it Monday 9/6.  I called and spoke to [redacted] and asked how much the check was due to the amount in response was $300 short and should be for $523.  She did not know and was going to get back to me on the amount.  This was at 12:38 this after noon.  At 2:15 received an email from [redacted] saying she was still trying to get check amount and would get back to me.  That is the last I have heard from them...it is now 6:29pm.  Not sure why it is so hard to find out how much the check is for and why I was told it was cut on 9/30 then on 10/3.
Regards,
[redacted] - [redacted]

Ms. [redacted] has been refunded the $228.41 that our account shows she is rightfully owed based on the deposit she made when she moved in.  In addition, we've contacted the credit company and have taken this amount off her credit.I have personally tried to call Ms. [redacted] three...

times, left messages for a return call.  I have not yet received one.  Please feel free to contact me at ###-###-####.Thank you,[redacted]Regional Property Supervisor

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

I have not been paid any amount of money.  Phone number listed in the response is a disconnected/no longer in service number.  [redacted] had left two voice mails - one with the discontinued number, the other with voice mail which I left a message on.  No response for more than 24 hours.  When she did get a hold of me, I asked her where my check (that was $300 short) I was supposedly paid was.  She said she would have to check but that it was cut on Monday 9/30....same day as complaint.   Got a call today by another employee [redacted] who said that [redacted] asked her to call me and let me know the check was cut today 10/3 and that they are overnight shipping it to me and I should get it Monday 9/6.  I called and spoke to [redacted] and asked how much the check was due to the amount in response was $300 short and should be for $523.  She did not know and was going to get back to me on the amount.  This was at 12:38 this after noon.  At 2:15 received an email from [redacted] saying she was still trying to get check amount and would get back to me.  That is the last I have heard from them...it is now 6:29pm.  Not sure why it is so hard to find out how much the check is for and why I was told it was cut on 9/30 then on 10/3.

Regards,

[redacted] - [redacted]

Ms. [redacted] was sent a refund of $228.41, check number 3169.  This was sent via [redacted] to her home address in [redacted].Thank you,[redacted]Regional Manager

To Whom it May Concern:

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Upon our normal move out procedure and inspection of Ms. [redacted] apartment home, we have accessed appropriate charges.  We provide each resident when they give notice to vacate a list of items that must be cleaned and a price per item if not cleaned.  We do have photos to supply Ms. [redacted] of the items she was charged for and we have offered to review them with her.  At this point, we are unable to remove any charges at this time.
 
Thank you,
 
 

Community Director
Presidio & Villa's at South Mountain