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Villas De La Luz

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Villas De La Luz Reviews (3)

Break down of charges for Ms *** ***:
"letter-spacing: -0.6pt">lease term 6/1/to 5/31/2015, Keys were turned Into the office on 6/12/Base Rent $Month to Month Charge: $Pest Control: $Trash: Total: $Rent for days @744.00/month Utilities Gas 2/28/15-3/27/due 8/1/S
water 3/10/15-4/9/due 8/1/15 $
Sewer/Admin 3/10-4/due 8/1/$Total $Amount Received 6/2/15 -Balance $Late Fees till 642/15 $balance was riot paid in full by 5/3/15(last day to pay with no penalty) Total upon move out $6/12/Security Deposit Credit -Remaining Utilities Gas 3/28/15.6/12/15 $Water 4/10/15-6/12/ $Sewer/Admin 4/10/15-6/12/ $Carpet Clean $Ending Balance $After reviewing Ms *** ledger it looks as we made an incorrect credits amounting to the sum of $173.91, her total balance with us is only $

Complaint: ***
I am rejecting this response because: Right from the start the apartments are already stating that they have made mistakes (red flag)Second the bill she sent you is already wrong b/c my rent was $not $634? These apartments are cons are just trying to make money by any means that they can & the managers are the horrible for allowing things like this to happenI have tried to do meeting with these apartments but instead they try to racial profile me by calling the police on me WHEN the worker there told me to come up there? Then the funny thing is that the police said this place was so horrible to just take them to court (a funny change in things.) I have sent documents to them asking for explanation for the charges but for 3mnths they have ignored me & then get on Revdex.com with just a bill no explanation of those charges and the wrong charges at that I know how handle myself during conflict unlike the fake managers that they have working thereThese apartments are trying to hide the real picture by just dangling $that they say I owe rather then what happened to $300.00? I will provide a breakdown of my rent and costs, my two leases that show that I should not been charged for carpet b/c it was wear and tear, the demand letters that I sent months ago asking for information because it shows that I am the ONLY who has tried to resolve this manner while this apartments sit back and ignore there residents then try to come on Revdex.com and make it seem like that they have tried but in realty these people are only money seekers and cons in the *** area that need to be reportedThe apartments are horrible they don't do anything roaches are everywhere but you try and keep your resident deposit?* I would like an invoice of the carpet that they say I owe $for & pictures that show it was cleaned**Information for how long a tenant should stay in the apartment before they can be charged for the carpet*The managers said that they informed there tenants about 2mnths behind on utilities, I would like a copy of that notice**I would like the utility company information showing that the tenants are behind, & in the lease it says that once the apartments are notified that they are behind it is there duty to inform there residents?*A breakdown of my costs from 2013-like the paper I provided.*Also a breakdown of how she got the pro rated rent & why my June rent was not on my ledger?
Regards,
*** ***

Break down of charges for Ms [redacted]: lease term 6/1/2014 to 5/31/2015, Keys were turned Into the office on 6/12/2015 Base Rent                                      $634 Month to Month Charge:...

            $100 Pest Control:                                 $3.00 Trash:                                             57.00 Total:                                                 $744.00 Rent for 12 days @744.00/month         5297.60 Utilities Gas 2/28/15-3/27/15 due 8/1/15 S12.81 water 3/10/15-4/9/15 due 8/1/15  $22.75 Sewer/Admin 3/10-4/9 due 8/1/15 $35.35 Total                                     �... $368.51 Amount Received 6/2/15                    -5289.00 Balance                                    �... $79.51 Late Fees till 642/15                          $130.00 balance was riot paid in full by 5/3/15(last day to pay with no penalty) Total upon move out                      $209.51 6/12/15 Security Deposit Credit                  -5300.00 Remaining Utilities Gas 3/28/15.6/12/15                         $36.53 Water 4/10/15-6/12/15                   $48.53 Sewer/Admin 4/10/15-6/12/15          $75.41 Carpet Clean                                         $125.00 Ending Balance                                    �... $194.88 After reviewing Ms [redacted] ledger it looks as we made an incorrect credits amounting to the sum of $173.91, her total balance with us is only $20.97

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Address: 1630 Rutland Dr, Austin, Texas, United States, 78758-6063

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