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Villas de Serenada

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Villas de Serenada Reviews (4)

Complaint: [redacted] I am rejecting this response because: What they said is untrue, I gave them verbal and written notice The verbal notice was over days followed by written notice in January It is known practice they use to steal money from tenants Regards, [redacted]

Dear *** ***, Your charges are from a broken lease, damages and failure to give proper notice We spoke three times after you left a message with *** of your new renewal rate Each time we spoke were to get you in to renew and keep you as our neighbor
Unfortunately we could not renegotiate a renewal rate due to the increase was only $ We are sadden of your sudden move A copy of the final account that you received is broken down for you Most of the damages are from the force you applied trying to disconnect your washer hose that caused a break in the water line and flooded you and four other units If you have any further questions or concerns please call, come by or email us It is unforunate for you and Villas de Serenada We are here to help We can set up a payment plan if needed so that it does not go to collectons We have copies of any invoices you may need Please reach out. Sincerely*** ***

Hello, Here are a few documents that I have found from his file that explain what occured. He gave insufficient notice which was explained to him and said just bill me and walked out the door. Thank you,*** *** ***
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Complaint: [redacted]
I am rejecting this response because:  What they said is untrue, I gave them verbal and written notice.  The verbal notice was over 60 days followed by written notice in January 2017.  It is known practice they use to steal money from tenants.   
Regards,
[redacted]

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Address: 301 Fair Oaks Blvd, Euless, Texas, United States, 76039-2753

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