Villas Del Mar Apartments

Ms***,I understand your frustration and how you feel this is wrong but you did sign a standard TAA application which states that your deposit would be an application deposit that would be credited toward a security deposit once you signed your lease It also says that if you withdraw before approval or fail to sign the lease after approval your deposit is forfeit as liquidated damages We held a unit off the market for you for over days, the true value of that unit being off the market is significantly higher that the $in question As far as the the allegation that you and Mr [redacted] falsified your applications, despite what you may or may not have told a member of our staff neither of you put down any information on the application under the Rental/Criminal History section of the application If you still feel it is necessary please feel free to have your attorney get in touch with me.Thank you, [redacted] Villas Del Mar Apartments

Villas Del Mar [redacted] Phone: [redacted] Fax: [redacted] To whom it may concern: [redacted] and [redacted] put an application in at Villas Del Mar on June 12thThey did not indicate on the application that either of them had any rental or criminal historyWhen their credit and criminal background searches were processed Mr [redacted] had two misdemeanor assaults he did not disclose, and [redacted] failed to disclose that she had been sued for rent three timesTo be fair, all three cases were dismissed, and his assaults were a long time agoSo we approved them the condition that they pay an application deposit of $and they agreedWe could not hold a home for them since they did not leave any money besides the application fees that dayThey came back June 22th with $of the application deposit and promised to bring the rest as soon as possibleWe agreed on an apartment, move in date, and took an apartment off the marketThey came back on July 14th and told us they were having financial issues, but they still wanted to move inWe agreed to work with them, letting them pay their August rent late, when they got paid, and we would waive the late feesThey thanked us and put down $more on the application deposit that dayOn July 24th they came in to cancel, and wanted money backWe would not return the money because even though they falsified both applications, we approved them and held an apartment off the market for daysThat is $in rent we could have collectedParagraph three of the application states that the application deposit is not a security deposit, but it will be credited toward the required security deposit when the lease contract has been signed by all parties, or it will be retained as liquidated damages if you fail to sign the lease contract or attempt to withdraw, or if you fail to answer any question or if you give information.Thank you, [redacted] Villas Del Mar Apartments

Villas Del Mar[redacted]Phone: [redacted]      Fax: [redacted] To whom it may concern:[redacted] and [redacted] put an application in at Villas Del Mar on June 12th. They did not indicate on the application that either of them had any...

rental or criminal history. When their credit and criminal background searches were processed Mr. [redacted] had two misdemeanor assaults he did not disclose, and [redacted] failed to disclose that she had been sued for rent three times. To be fair, all three cases were dismissed, and his assaults were a long time ago. So we approved them the condition that they pay an application deposit of $850 and they agreed. We could not hold a home for them since they did not leave any money besides the application fees that day. They came back June 22th with $200 of the application deposit and promised to bring the rest as soon as possible. We agreed on an apartment, move in date, and took an apartment off the market. They came back on July 14th and told us they were having financial issues, but they still wanted to move in. We agreed to work with them, letting them pay their August rent late, when they got paid, and we would waive the late fees. They thanked us and put down $200 more on the application deposit that day. On July 24th they came in to cancel, and wanted money back. We would not return the money because even though they falsified both applications, we approved them and held an apartment off the market for 26 days. That is $715 in rent we could have collected. Paragraph three of the application states that the application deposit is not a security deposit, but it will be credited toward the required security deposit when the lease contract has been signed by all parties, or it will be retained as liquidated damages if you fail to sign the lease contract or attempt to withdraw, or if you fail to answer any question or if you give false information.Thank you,[redacted]Villas Del Mar Apartments

Complaint: [redacted]
I am rejecting this response because: thank you, our attorney will be in touch soon
Regards,
[redacted]

Ms. [redacted],I understand your frustration and how you feel this is wrong but you did sign a standard TAA application which states that your deposit would be an application deposit that would be credited toward a security deposit once you signed your lease.  It also says that if you withdraw before approval or fail to sign the lease after approval your deposit is forfeit as liquidated damages.  We held a unit off the market for you for over 30 days, the true value of that unit being off the market is significantly higher that the $400 in question.  As far as the the allegation that you and Mr. [redacted] falsified your applications, despite what you may or may not have told a member of our staff neither of you put down any information on the application under the Rental/Criminal History section of the application.  If you still feel it is necessary please feel free to have your attorney get in touch with me.Thank you,[redacted]Villas Del Mar Apartments