Vincent's Lawn Maintenance & Landscape Contractor, Inc.

We are writing in response to complaint #*** *** is not happy that her disability claim filed with *** was denied.Although, our Company does not approve, deny, nor pay out claims, We do have background information concerning *** *** claim with ***.*** *** applied for ***
through our agency in She filed a claim that was denied in May While assisting *** *** in contacting ***, they informed us that the claim was denied due to her medical records indicating a pre-existing condition not previously disclosed to ***According to ***, pre-existing conditions need to be disclosed by the applicant upon obtaining disability insurance.*** *** is stating that the injury she filed a claim for, is not the same as the one listed in her medical recordsWe have been in the process of assisting *** *** with an appeal through *** and obtaining her medical records that will help with the approval of her appeal.It is unfortunate that *** *** decided to issue a complaint against us, as each insurance company has its own underwriting guidelines, rules, and regulations that must be followed to obtain the pay out of proceedsIn any case, we will continue to assist client in any way we can with her appeal.If you have further questions, please feel free to contact me at ###-###-####

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***