Vincero Watches, LLC Reviews (8)
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Vincero Watches, LLC Rating
Address: 500 Yale Ave N Fl 1, Seattle, Washington, United States, 98109-5680
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The customer ordered a watch that is on preorder as listed on our sitePlease view here --> The customer was reimbursed for the expedited shipping fee on the day that they requested the reimbursementPlease view the links below which verify the funds have already been reimbursed [redacted] I am a little confused as to how the customer feels ignored, as soon as the customer ordered the watchWe reached out to inform the customer that the item that was ordered was on backorder and provided an update on an estimated shipping date and the option to edit the orderPlease view the screen shot below[redacted] The order was shipped out this morning and tracking is listed below [redacted]
The customer has been refunded. Please view the screen shot below. https://screencast.com/t/ [redacted]
Complaint: ***
I am rejecting this response because: it is now jan 17th and the watch that was apparently shipped still has not arived nor has the service been updated..
*** is the tracking number I was given and the date came and went once again with no product .Sincerely, *** ***
*** ***
The customer has been refunded. Please view the screen shot below. https://screencast.com/t/[redacted]
The item was successfully delivered to the address provided by the customer January 19, 2018 at 11:08 am Delivered, In/At [redacted] according to the information provided by the USPS. [redacted]
The customer ordered a watch that is on preorder as listed on our site. Please view here --> The customer was reimbursed for the expedited shipping fee on the day that they requested the reimbursement. Please view the links below which verify the funds have already been...
reimbursed. [redacted]
[redacted]
[redacted]I am a little confused as to how the customer feels ignored, as soon as the customer ordered the watch. We reached out to inform the customer that the item that was ordered was on backorder and provided an update on an estimated shipping date and the option to edit the order. Please view the screen shot below.[redacted] The order was shipped out this morning and tracking is listed below. [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]