Vineyard Apts

See attached documentVillage Green Lifestyle for Rent10/30/2015Revdex.com Serving Southern Ohio, Northern Kentucky, Southeast Indiana E4th, Suite Cincinnati, OH 45202RE: Case #*** *** ***To Whom It May Concern,This letter is in response to the complaint received from *** ***,
former resident at Vineyard Apartments located at *** *** *** *** ** ***, *** *** *** Vacated the apartment in which he resided on 8/21/2015, located at *** *** *** ***He was responsible for paying rent through this time frame, August 1st through August 21stHe was also responsible for water billing through this duration of timeThe charges on his account upon move-out were a total of $which included his prorated rent and water chargesHis security deposit deducted from this amount was $100, leaving the balance of $485.25.After speaking with *** *** via telephone on 10/23/2015, he explained that he did not receive his final statement of deposit and was not aware of the chargesAfter hearing *** ***'s concerns and explaining to him the amount of charges, it was determined and mutually agreed that we would settle the amount owed at $*** *** has sent a check in this amount to our regional office and it has been postedIn return, a revised statement of deposit was sent to *** *** *** *** showing that he does not owe any balance due and the collection account has been removed.It was not my intention to delay the response to this letterThe property manager of Vineyard Apartments has been out on medical leave, and I just received this letter when I was on site Wednesday, October 28thI sincerely apologize for the delayAs mentioned above, this has been resolved with *** *** in an amicable and mutually beneficial wayIf you should have any additional questions, please feel free to reach me via phone or e-mail.Sincerely,Heather G*** Area Director *** ***

Consumer contacted Revdex.com and indicated that the business came in on Monday and has fixed the issue

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.  If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply.  Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]