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Vintage Auto Literature

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Vintage Auto Literature Reviews (6)

Complaint: [redacted] I am rejecting this response because: Actually, I believe you're the one that's mistaken as I never claimed to send you any [redacted] messages regarding this problemAs indicated in my prior reply here, all correspondence from me was via emailIn fact, I've used this email address to you on a few occasions regarding questions about the fog light covers prior to purchase which you very promptly replied toIn any event, here are copies of emails that went unanswered that I sent to Vintage Auto Literature along with the pictures, as well as [redacted] documentation of the one refund mentioned in my last replyCOPIES OF EMAILS:From: [redacted] Sent: Sunday, July 24, 10:AMTo: [redacted] Subject: Fw: Re Fog light Covers Hi again George, I just tried fitting the sets of covers that I purchased from you and find they don’t fit on the Marchal SVO fog lightsI have another set that that I know are originals and they slip on the lights with no problemTake a look at the pictures and you’ll see that yours are thicker and shorter *** From: [redacted] Sent: Monday, August 01, 12:PMTo: [redacted] Subject: SVO Fog Light Covers George, I emailed you last week regarding the sets of the SVO fog light covers that I purchased from you that do not fitAs yet, I have not heard backAs shown in the pics I sent you, they are somewhat smaller than the OEM covers that came with my Mark VII which I purchased new in ‘I actually have sets left now Can you swap these out for sets of the correct size? [redacted] From: [redacted] Sent: Monday, August 08, 8:AMTo: [redacted] Subject: Marchal SVO Fog Light Covers Hello George, In the past couple of weeks I sent you emails advising that the above items I purchased from you do not fit Marchal SVO fog lightsI included pictures showing they are too smallTo date I have not heard from youI purchased sets for a total of around $Since it appears you are not going to respond, this is to advise you I am going to take the following actions if I do not hear from you in the next few days resolving this matter to my satisfaction, which is either receiving a full refund of the items in question or replacement covers as those actually represented in your [redacted] listings 1) Advising [redacted] of these transactions requesting a refund and, 2) advising [redacted] of these transactions along with the fact that you requested I deal directly with you for sales, obviously for the purpose of allowing you to avoid [redacted] sales fees (I have copies of your [redacted] messages to me) and, 3) filing a detailed complaint with your local Revdex.com [redacted] REFUND:Refunded to [redacted] balanceTransaction ID [redacted] Seller infoVintage Auto Literature [redacted] Refund detailsRefund total (includes tax and shipping)$74.95Fees$0.00Total$As previously requested, I'm just looking to return the remaining sets of fog light covers I purchased from Vintage Auto for a refund of $as the covers don't fitI'll even eat the shipping charges coming and going Regards, [redacted]

I am not familiar with the model number this customer is presenting, the light covers we sell are factory [redacted] replacement parts for 1979- [redacted] Mustang models which is what they are properly advertised as, I do not list or show any other or alternate numbers of what they may or may not fit, these are factory [redacted] parts to fit the [redacted] built fog lights

I believe you are mistaken on sending us any messages as we keep all our [redacted] correspondence saved here and I have years of records with absolutely none of what you claim sent here

I am not familiar with the model number this customer is presenting, the light covers we sell are factory [redacted] replacement parts for 1979-1986 [redacted] Mustang models which is what they are properly advertised as, I do not list or show any other or alternate numbers of what they may or may not fit,...

these are factory [redacted] parts to fit the [redacted] built fog lights.

Complaint: [redacted]
I am rejecting this response because: Actually, I believe you're the one that's mistaken as I never claimed to send you any [redacted] messages regarding this problem. As indicated in my prior reply here, all correspondence from me was via email. In fact, I've used this email address to you on a few occasions regarding questions about the fog light covers prior to purchase which you very promptly replied to. In any event, here are copies of emails that went unanswered that I sent to Vintage Auto Literature along with the pictures, as well as [redacted] documentation of the one refund mentioned in my last reply. COPIES OF EMAILS:From: [redacted] Sent: Sunday, July 24, 2016 10:08 AMTo: [redacted] Subject: Fw: Re Fog light Covers Hi again George,  I just tried fitting the sets of covers that I purchased from you and find they don’t fit on the Marchal SVO fog lights. I have another set that that I know are originals and they slip on the lights with no problem. Take a look at the pictures and you’ll see that  yours are thicker and shorter.  [redacted] From: [redacted] Sent: Monday, August 01, 2016 12:33 PMTo: [redacted] Subject: SVO Fog Light Covers George, I emailed you last week regarding the 4 sets of the SVO 750 fog light covers that I purchased from you that do not fit. As yet, I have not heard back. As shown in the pics I sent you, they are somewhat smaller than the OEM 750 covers that came with my Mark VII which I purchased new in ‘91. I actually have 3 sets left now.  Can you swap these out for 3 sets of the correct size?  [redacted] From: [redacted] Sent: Monday, August 08, 2016 8:02 AMTo: [redacted] Subject: Marchal SVO Fog Light Covers Hello George,  In the past couple of weeks I sent you 2 emails advising that the above items I purchased from you do not fit Marchal SVO fog lights. I included pictures showing they are too small. To date I have not heard from you. I  purchased 4 sets for a total of around $400. Since it appears you are not going to respond, this is to advise you I am going to take the following actions if I do not hear from you in the next few days resolving this matter to my satisfaction, which is either receiving a full refund of the items in question or replacement covers as those actually represented in your [redacted] listings.    1) Advising [redacted] of these transactions requesting a refund and, 2) advising [redacted] of these transactions along with the fact that you requested I deal directly with you for 2 sales, obviously for the purpose of allowing you to avoid [redacted] sales fees (I have copies of your [redacted] messages to me) and, 3) filing a detailed complaint with your local Revdex.com.  [redacted] REFUND:Refunded to [redacted] balanceTransaction ID[redacted]Seller infoVintage Auto Literature[redacted]Refund detailsRefund total (includes tax and shipping)$74.95Fees$0.00Total$74.95 As previously requested, I'm just looking to return the 2 remaining sets of fog light covers I purchased from Vintage Auto for a refund of $180 as the covers don't fit. I'll even eat the shipping charges coming and going.  
Regards,
[redacted]

I believe you are mistaken on sending us any messages as we keep all our [redacted] correspondence saved here and I have 5 years of records with absolutely none of what you claim sent here.

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Address: 200 Conover Rd, East Windsor, New Jersey, United States, 08520-2804

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