Vintage Court Apartments, LLC

I understand the frustration the tenant is feeling about the plumbing issueWe do have messages from the vendor on 2-12, 3-and 3-regarding visiting the unit and trying to resolve the issueWe also spoke to the tenant after each of the visits where they confirmed that the problem was fixed
The last time they called we did not have the information for the new property management company so we unfortunately had no information to giveThe property was sold end of March and we no longer manage itThe lease transferred at the time of sale, so at this time Southwest Realty and Property Management can not do anything about the concerns stated

I am not happy with this response. I submitted my gas bill to Bobbi B[redacted] on 3/17/2016 via email, which is 15 days before the lease was sold. Sounds like you knew it was going to be sold and just left this manner to the new property owners. We were still under contract during this time and request that this manner be handled. the New property owner has resolved the bathtub problem with a licensed plumber. Now I would like for Southwest to please reimburse me for my gas bill.

Tenant wanted the whole gas bill covered. Our company policy is to request 12 month worth of bills to compare them and if discrepancy is found we would request the past owner pay the overage on the bill. Tenant failed to provide the required information so no further action could have been taken.