Vintage Cuisine Caterers & Consultants

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved. Sincerely, [redacted] ***

We will mail a check for $to *** *** at the address that we have on file We do not email patients for credit card information This man is delusional He has been harassing us via email for two months He then makes a claim saying that we should refund him $that he never even paid A check for $will go out in tomorrow's mail I am considering this case closed

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
*** *** *** ***
*** *** *** *** *** *** **
*** ***
*** *** *** *** * *** *** *** *** *** *** *** *** * ***I'm still waiting for the refund of $from central Nassau optical they never emailed me back for the card information for my bank account
Sincerely,
*** ***

The customer was extremely nasty to my staff and was using foul language, loudly, in our store. We are issuing a refund for the $as per his request despite his behavior. We are also sending the glasses to him, free of charge. Everything will be send today via ***.I am
considering this matter to be closed

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

[redacted] was first seen in our office by our doctor on December **, 2015. At that time, the doctor performed a comprehensive eye exam, a refraction, and a contact lens evaluation and fitting. [redacted] was charged $59.00 for these services, which he paid. He was also given trial contact lenses...

at that time. [redacted] was seen in our office by our doctor for FIVE follow-up visits on the following dates: 12/**/15, 12/**/15, 1/*/15, 1/**/16, and 1/**/16. Additional trial contact lenses were dispensed to him at each of those subsequent visits. He was not charged any additional fees for any of these follow-up visits or for the contact lenses. He left a deposit in the amount of $41.00 for eyeglass lenses that he never returned for. We will gladly issue him a refund for that $41.00. [redacted] is not entitled to a refund of the $59.00 that he paid for his comprehensive eye examination, his refraction, or for his contact lens evaluation and fitting. Those services were provided by our doctor as per [redacted]'s request.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]