Vintage To Vogue Reviews (3)
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Vintage To Vogue Rating
Description: RETAIL STORES
Address: 502 Valley Brook Rd, McMurray, Pennsylvania, United States, 15317-3414
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
I don't think that getting earrings wet is negligence. I will take this up with the local magistrate. I don't want any other consumer to be treated this way. I want a check sent to me. I am never shopping at that store.
She has lost customers.
Regards,
*** ***
I sent *** *** an email stating I would issue her a credit in the amount of $for the merchandised
that she herself damaged by getting it wet
Case # *** She will have to stop into the shop to pick it up
Hopefully this resolves the issue, and of course I am taking a loss on the merchandise due to customer neglagance
*** ***
Vintage to Vogue
Fashion Accessory Boutique & Upscale Consignments
Review: On Friday, I purchased a pair of crystal stud earrings along with other items. This was the first time I had been to store and was very impressed with the quality of items. I sent e-mail message to owner ([redacted]) explaining that the first time I put earrings on with wet hair, they turned black. She told me that they were not to get wet. I had no idea and it did not state same. I have bought crystals before at [redacted] and never had a problem with them. When I asked to return for my cash back or store credit, she said no. She said they could not be returned to manufacturer. I couldn't believe that she would not return the $25 earrings. I told her that she just lost a future customer and she did not reply.Desired Settlement: $25 plus tax
Business
Response:
I sent [redacted] an email stating I would issue her a credit in the amount of $26.50 for the merchandised that she herself damaged by getting it wet.