Vintalk Reviews (1)
Review: On many numerous occasions customer service was contacted at 1-800-980-5172(Vintalk). On July 26th my issue started when I attempted to use their local access number to dial international long distance. I presently have $28.65 in my account ( [redacted]). When I use the local access number to call I receive a recording confirming $4.59. This is not the correct amount and I am not able to make any calls. When I had called the customer service number for the first time on July 26th, I was told that they would be escalating the issue to their technical support team and withing 48-72 hours I would receive a response with an explanation as to what the problem is and what is being done. Trouble Ticket number is 105762. I called over 3 days later to inquire as to the status and was told it is still being worked on and that there was nothing they could do from their end to find out the status.