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VIP Nails

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VIP Nails Reviews (1)

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User Reviewer1463645 time 17.05.2016

Review: I went in to this salon in 1/**/14 for a what I thought was a gel fill which on their board says its $35.The woman doing my nails explained she didn't know if it will work for my nails because it looked like I had acrylic not gel on my nail.I was confused because at another salon I received gel fill two weeks prior.So I told her I didn't like how the acrylic looked because I really liked what was done to me two weeks ago.Let me add the uv gel fill is pricier than the acrylic.So I was willing to spend more because I liked the results of the gel.Well she did the gel.A day later one nail chipped.Now I'm not one to return for fixing so I didn't.But Saturday I had 3 more nails chip.I decide for $40 fill I really need them to fix or start all over.I went in Saturday afternoon and spoke to a woman in the register don't know her name.Right away all the workers start talking in there language.Which is rude.I went in whispering so no one heard my complaints.The woman told me that my nail lady warned me it wasn't going to work.So I said to her that I wasn't aware it was going chip like this two days later.Why would you charge me $40 if you know for sure it wouldn't last the two weeks that the fill normally last?Ok so at this point they said they'll redue my nails and I said I would pay something but definitely not $40 after 2 days!Well when they are done the register lady charges me $30.I was shocked Thats like regular price for a full set of acrylic and she says she discounted me.Because she painted my nails with a gel coat so the nail polish Doesnt chip.She told me its not fair for her worker to have worked i me thurs and sat and not get paid.I was shocked because they didn't care that they knew the service for thurs wasn't going to last and take my money.And then when I came to get it fixed its like I was billed twice for their bad service.I was really upset about this I felt robbed.Let me add this is the first time I have ever files a complaint on this website.Desired Settlement: I believe I should be refunded $30.If this isn't possible at least their is a complaint on file.These people in this nail salon don't care about their clients its all about the money.


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Category: Nail Salons

Address: 366 North Front Street, Belleville, ON, K8P 5E6

Website: http://www.vip-nails.net

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