VIP Properties, LLC Reviews (1)
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VIP Properties, LLC Rating
Address: 5918 Georgia Ave NW, Mendota Heights, Minnesota, United States, 20011-5120
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I'm not sure why I did not see any previous notices from the Revdex.com, but this issue was satisfactorily resolved back on 5/16/A combination of unfortunate things occurred to create the situation they complained about: 1) When our site manager input the forwarding addresses for the tenants, she
incorrectly put Highview, rather than Highview, for the primary tenant2) Only one check is generated for the security deposit disposition and it is mailed to the primary tenant, so the incorrect address prevented them from receiving the check3) our regional manager left the company right around that time and there were issues with routing of phone calls and emails.If you look at the attached documents, you will see that the site manager produced the request for the security deposit disposition on 4/11/and the initial check was generated on 4/21/17, but never reached the tenantsAs soon as the situation came to my attention, it was resolved and a new check was issued and mailed overnight to the correct address