Viper Bail Bonds

When we give an estimate we clearly state in the email to the client that prices are subject to change if the conditions are worse then originally stated They agree to this when we come to clean The girls were a little late This happens sometimes and I myself am also out on jobs and can't always get to contact the client right awayThe girls were arriving within min of the scheduled time which most companies only offer a window, we offer a specific time and we try to get as close to the time as we can When we price the clean, we don't base it on hours, we don't get paid by the hour we are paid by the job, and again if the condition is worse then originally stated by the customer we are going to charge additional to complete the job as stated in the original email The girls started working and on the surface the house didn't seem too bad...except for the master shower which the cleaners stated had not been cleaned in probably months to a year This alone would have granted me the right to charge more because the client mislead us and said she had cleaned "in the last month" Long story short, the client was unwilling to work with us in settling on a price She was in the home drinking alcohol with a friend and made my cleaners very uncomfortable so I told them to work till 5pm which is a LOT longer then this clean should have taken and then left I will attach the email with the estimate request This woman threatened to post negative things about me on [redacted] and even had admins of groups delete her and her post from the group because she was so rude

When we give an estimate we clearly state in the email to the client that prices are subject to change if the conditions are worse then originally stated.  They agree to this when we come to clean.  The girls were a little late This happens sometimes and I myself am also out on jobs and...

can't always get to contact the client right away. The girls were arriving within 30 min of the scheduled time which most companies only offer a window, we offer a specific time and we try to get as close to the time as we can.  When we price the clean, we don't base it on hours, we don't get paid by the hour we are paid by the job, and again if the condition is worse then originally stated by the customer we are going to charge additional to complete the job as stated in the original email.  The girls started working and on the surface the house didn't seem too bad...except for the master shower which the cleaners stated had not been cleaned in probably 6 months to a year.  This alone would have granted me the right to charge more because the client mislead us and said she had cleaned "in the last month".  Long story short, the client was unwilling to work with us in settling on a price.  She was in the home drinking alcohol with a friend and made my cleaners very uncomfortable so I told them to work till 5pm which is a LOT longer then this clean should have taken and then left.  I will attach the email with the estimate request.  This woman threatened to post negative things about me on [redacted] and even had admins of groups delete her and her post from the group because she was so rude.