The consumer states that the company paid for her to get a new television and that she is very happy with the way things turned outThe consumer states that the issue has been resolved
Dear Revdex.com:We confirm the receipt of complaint ID [redacted] .We are sorry to hear Mrs [redacted] was not able to receive a proper response about the claim form she sentIn order to assist Mrs [redacted] , we would like her to send us the claim form with the detail of all the damage items directly to us We attach the claim form here as a PDF fileMrs [redacted] will have to print it out and sent it back to us by email to [redacted] or by fax to the number ( [redacted] The claim form has to be as detailed as possible and must include pictures of all damaged itemsThis pictures don’t have to be professional photographs but they need to be clear enough to see the extent of the damageOnce received, we will provide confirmation to the customer and inform any further steps of the claim insurance.Please, feel free to contact us again for any additional inquiry you might have.Best regards! [redacted] Customer Care RepresentativeViper Moving and StorageDirect Number: [redacted] Toll free number: [redacted] Fax: [redacted]
The consumer states that the company paid for her to get a new television and that she is very happy with the way things turned outThe consumer states that the issue has been resolved
Dear Revdex.com:We confirm the receipt of complaint ID [redacted] .We are sorry to hear Mrs [redacted] was not able to receive a proper response about the claim form she sentIn order to assist Mrs [redacted] , we would like her to send us the claim form with the detail of all the damage items directly to us We attach the claim form here as a PDF fileMrs [redacted] will have to print it out and sent it back to us by email to [redacted] or by fax to the number ( [redacted] The claim form has to be as detailed as possible and must include pictures of all damaged itemsThis pictures don’t have to be professional photographs but they need to be clear enough to see the extent of the damageOnce received, we will provide confirmation to the customer and inform any further steps of the claim insurance.Please, feel free to contact us again for any additional inquiry you might have.Best regards! [redacted] Customer Care RepresentativeViper Moving and StorageDirect Number: [redacted] Toll free number: [redacted] Fax: [redacted]