VIPS

Initial Business Response /* (1000, 5, 2015/09/13) */
First, we would like to extend our sincere apologies to the customerWe strive to make sure our customers are satisfied with both our food and serviceWe understand that sometimes the customer may not be completely satisfied with something
on our menu and encourage the customer to let us knowWe appreciate both constructive and positive feedbackWe would like to extend our apologies to the customer for this experience and guarantee the customer that this will not happen againWe encourage you to please give us another try, and not leave with the impression that this recent experience defines the years we've been established in the areaPlease stop by and give us another chanceWe'll make it right this timeThank you
Initial Consumer Rebuttal /* (3000, 7, 2015/09/15) */
(The consumer indicated he/she DID NOT accept the response from the business.)
We did let them know about the food that we ordered but the response was not taken wellI will not be going back

Initial Business Response /* (1000, 5, 2015/09/13) */
First, we would like to extend our sincere apologies to the customer We strive to make sure our customers are satisfied with both our food and service We understand that sometimes the customer may not be completely satisfied with something
on our menu and encourage the customer to let us know We appreciate both constructive and positive feedback We would like to extend our apologies to the customer for this experience and guarantee the customer that this will not happen again We encourage you to please give us another try, and not leave with the impression that this recent experience defines the years we've been established in the area Please stop by and give us another chance We'll make it right this time Thank you
Initial Consumer Rebuttal /* (3000, 7, 2015/09/15) */
(The consumer indicated he/she DID NOT accept the response from the business.)
We did let them know about the food that we ordered but the response was not taken wellI will not be going back