Complaint: [redacted] I am rejecting this response because:While an attempt was made by the business to resolve our claim, the terms are to cumbersome and restrictive to us as the consumer (see attached)We did attempt to ask for some concession in their offer however, they were unwillingWe feel that they were dishonest by misrepresentation closely resembling 'bait and switch" tacticsSincerely, [redacted]
In response to the customer's complaint: Mr [redacted] looked at this truck with his son (a Toyota "Geek" as stated by Mr [redacted] ) and wouldn't buy it without his approval on Saturday February 13thAfter very uncomfortable conversations about price and extreme request for services for days (and even the day of delivery) we finally agreed upon afinal priceMr [redacted] didn't take delivery until Wednesday February 17th after we performed the agreed upon services at our cost and added his repair bill to the purchase price so he could finance it through his credit unionHe had multiple days etcto evaluate and confirm his acceptance of this truckHis Purchase order has no mention of SRS and I cannot make sure the auto Vins pull everything up correctly on Carfax or even our web page which is why there are dissclaimersWe are a very nice and accommodating dealership maybe one of the last in the Treasure Valley but even we have limits on how customers should be able to treat usI would like to BUY back this Tundra for the amount sold to Mr[redacted] Within days or March 23rd Assuming there has been no extreme abuse or use and miles have not exceeded 99,Or close this Complaint and further Complaints and they enjoy this very nice Truck AS IS
Complaint: [redacted] I am rejecting this response because:While an attempt was made by the business to resolve our claim, the terms are to cumbersome and restrictive to us as the consumer (see attached)We did attempt to ask for some concession in their offer however, they were unwillingWe feel that they were dishonest by misrepresentation closely resembling 'bait and switch" tacticsSincerely, [redacted]
In response to the customer's complaint: Mr [redacted] looked at this truck with his son (a Toyota "Geek" as stated by Mr [redacted] ) and wouldn't buy it without his approval on Saturday February 13thAfter very uncomfortable conversations about price and extreme request for services for days (and even the day of delivery) we finally agreed upon afinal priceMr [redacted] didn't take delivery until Wednesday February 17th after we performed the agreed upon services at our cost and added his repair bill to the purchase price so he could finance it through his credit unionHe had multiple days etcto evaluate and confirm his acceptance of this truckHis Purchase order has no mention of SRS and I cannot make sure the auto Vins pull everything up correctly on Carfax or even our web page which is why there are dissclaimersWe are a very nice and accommodating dealership maybe one of the last in the Treasure Valley but even we have limits on how customers should be able to treat usI would like to BUY back this Tundra for the amount sold to Mr[redacted] Within days or March 23rd Assuming there has been no extreme abuse or use and miles have not exceeded 99,Or close this Complaint and further Complaints and they enjoy this very nice Truck AS IS